Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,943 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super efficient delivery. Products well packed. Very pleased”

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Posted 5 years ago

“Excellent service order came as expected”

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Posted 5 years ago

“Very pleased with the photo frame and superb service!”

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Posted 5 years ago

“Excellent quality products & quick delivery”

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Posted 5 years ago

“Lovely photo frame, well presented and very prompt service”

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Posted 5 years ago

“Great quality, looks fantastic and totally silent 😀. Delighted with my choice.”

Addison Ross 5 star review on 31st August 2020

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Posted 5 years ago

So lovely to see our clock in it's new home! Thank you so much for the review! Sarah

Posted 5 years ago

“Brilliant product and service. Absolutely thrilled with my beautiful frame and the free black and white photograph included was of better quality than my original upload. I'm very happy and would whole-heartedly recommend Addison Ross.”

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Posted 5 years ago

“I'm really impressed! My photo frame arrived in less than 24 hours which was a complete but wonderful surprise! The frame is gorgeous - really high quality, and I love that it comes with a printed photo too. Thank you for excellent service!”

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Posted 5 years ago

“These premium photo frames are absolutely gorgeous. Very elegant and timeless. Fantastic customer service. So handy that the frames come with your photos already in them. Highly recommend. My go to shop for frames from now on.”

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Posted 5 years ago

“I like their silver double photo frames. Reasonably priced and good quality. I have two now and intended to buy the same one again but one has rounded corners and one right angles. I decided to keep rather than change as it is still very good quality. Great service and product and I would recommend as good value for money too.”

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Posted 5 years ago

“Excellent service and the frames are lovely. Good value for money.”

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Posted 5 years ago

“Very efficient. Packaged beautifully. Will definitely order again.”

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Posted 5 years ago

“After a small hiccup with our order the customer service team replied to my e mail within 30 minutes to sort it out. Brilliant customer service and love the end product. Would definitely use again.”

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Posted 5 years ago

“What beautiful products, extremely well made and value for money! All individually wrapped and delivered in excellent condition on time (the day after I ordered). Also kept up to date on delivery time slot. I work in retail and this is the kind of service you only dream of. Well done Addison Ross, I will definitely be recommending you to my colleagues and using this site again very soon!”

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Posted 5 years ago

Dear Clare Thank you so much for such a kind review, as a small family business we really appreciate your feed back. We're thrilled you were happy with your experience. Kind regards Sarah Ross

Posted 5 years ago

“I am really happy with the frame and the delivery was very quick. It was a real bonus having the option to upload a photo that could be printed for the frame, and I opted to include that which made the gift even more special.”

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Posted 5 years ago

“Impressed with prompt service. Clock well packed and easy to assembled”

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Posted 5 years ago

“Easy to use website and speedy delivery of order. Photo frames are exactly what I wanted and I am delighted with my purchase.”

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Posted 5 years ago

“First time order and really pleased. High quality products, super fast delivery!”

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Posted 5 years ago

“Great service, super fast delivery, high quality frame at a good price”

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Posted 5 years ago

“Love our photo frames, easy to buy, great choice, fantastic packaging, incredibly quick delivery. 🤗😘👍”

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Posted 5 years ago

Addison Ross is rated 4.8 based on 2,943 reviews