Adexa Direct Reviews

“ Appalling. Never made the delivery. Claimed it was refused. Utter rubbish. Refusing full refund and want delivery paid for. Next stop trading standards. Avoid at all costs ”

“ Went online on the 28-03-26 found one with Adexa and purchased it paid the optional monies (£25) for next day delivery. ”

“ We paid for next day delivery but the freezer did not arrive for 2 days! They would not refund us the money we paid for next day delivery! Less than 3 weeks later the freezer broke down, and de-frosted over night at the loss of all our stock. ”

“ I ordered a fridge from Adexa on 30/03 and paid an extra £80 for “next day delivery”. ”

“ Ordered numerous items from Adexa on next day delivery one of the items was Cleary damaged and was refused. We were sent 2 of another item and tried on numerous attempts to get them to clarify if they are going to pick up the extra item and deliver the item that was actually ordered. I am still no further forward with this request after many attempts to contact them. Shocking response and they are of no help. DO NOT ORDER FROM ADEXA! ”

“ I paid extra for next day delivery, placed my order on Monday, and yet the parcel did not arrive until Friday. ”

“ Poor service overall, 0 form of communication - poor support team who either need training, new management, or new processes. Late delivery, delivery changes. I just recommend ordering elsewhere. ”

“ Emailed CS to advise, request a replacement and they simply point to the Delivery conditions which are laughable and would be deemed unfair & unreasonable in any Court room. ”

“ Damages on delivery that they wont take resposibility for, next day deliveries paid for that the dont achieve, never a reponse from online chat, dont reply to emails or resolve issues. Negative reviews all over the web. Avoid. ”

“ That their T&C states that the product should have been refused at the point of delivery. ”