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Adexa Direct Reviews

1.1 Rating 1,059 Reviews
E
Happiness Grade
E

Delivery - Slow

49.69%
Industry Average
We refused delivery, the driver tried to leave it anyway but eventually took it back.
posted 1 week ago - Mike
Fridge damaged on delivery, filled in the return form online, but no response, tried the online chat but still no response, 28 mins and still no agent reply. 3 days of phoning with just constant messages saying you are number 22 in the queue, then it goes to all agents are busy mesage please try later. Absolute joke of a company.
posted 2 weeks ago - Alan Vaughan
They use couriers that sign for deliveries themselves and then Adexa expect you to report any damages within 24 hours of delivery.
posted 3 weeks ago - Anonymous
Bought a freezer and paid for 'next day delivery'.
posted 3 weeks ago - Anonymous
Extremely poor experience – damaged freezer, no refund or support We ordered a commercial upright freezer from Adexa with paid next-day delivery.
posted 1 month ago - Metin Kaya
I would encourage other customers to double-check items immediately upon delivery and be cautious when purchasing from this company.
posted 1 month ago - Anonymous
I purchased a refrigerator from this store, and when it was delivered, the delivery team clearly saw that the unit was faulty.
posted 2 months ago - Anonymous
I purchased a refrigerator from this store, and when it was delivered, the delivery team clearly saw that the unit was faulty.
posted 2 months ago - Anonymous
I purchased a refrigerator from this store, and when it was delivered, the delivery team clearly saw that the unit was faulty.
posted 2 months ago - Anonymous
I purchased a refrigerator from this store, and when it was delivered, the delivery team clearly saw that the unit was faulty.
posted 2 months ago - Anonymous