Adexa Direct Reviews

“ Bought a dishwasher with express delivery, arrived late and damaged, delivery driver was rude and did not want to hang around and so was signed for. ”

“ DO NOT BUY FROM THESE!!!!! DO NOT BUY FROM THESE!!!!! DO NOT BUY FROM THESE!!!!! DO NOT BUY FROM THESE!!!!! DO NOT BUY FROM THESE!!!!! Ordered sink for private use, turned up when i was at work, unpacked it, big dent on it, because i took delivery over ring doorbell they say i accepted the damage, phonecalls & emails back and forth getting nowhere, trying to claim back via credit card now. ”

“ Despite ordering a product for second-day delivery, it arrived a month later. ”

“ Worst company to deal with, they don't mean what they say at the time of placing the order, there is no 3 to 5 days delivery! They will say it's only an estimate, it could take any length of time ”

“ DO NOT BUY FROM THIS COMPANY - significantly delayed delivery and when it was delivered it was damaged. ZERO CUSTOMER SERVICE. Very poor quality product and experience - pls do not buy from them - a horrendous experience. ”

“ I messaged the company and all they offered was some £5 voucher! They will not exhange after 24 hours after delivery and their customer service on Live Chat was unhelpful and rude. ”

“ I was told that their terms and conditions state that I must inspect the product before signing for it which was impossible as my joiner accepted the delivery. ”

“ Despite repeated attempts to resolve the issue through lengthy phone calls with an hour-long wait time and unfulfilled promises of delivery within 7 days, only 2 items have been received thus far. ”

“ So this has been sitting in your warehouse not being picked up for delivery and not 1 person can tell us why when we called. ”

“ I ordered a cooler for my retail shop, trusting their advertised delivery time of 3-5 working days. ”