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Adexa Direct Reviews

1.1 Rating 1,252 Reviews
E
Happiness Grade
E

Delivery - Slow

46.94%
Industry Average
Do not order from this company. Don’t be fooled by their low prices. I paid an extra £113 for Next Day Delivery, but today it has been 10 days and I still haven’t received my order. Every single day they tell me, “tomorrow, tomorrow, tomorrow,” but nothing ever arrives. This has been an extremely disappointing experience, and I would not recommend this company to anyone.
posted 3 weeks ago - Turgut
Ordered walkin fridge quoted 5 day delivery. Item did not arrive sales team unresponsive customer service non responsive no direct line to deal with customer service. Avoid buying from this supplier at all costs
posted 3 weeks ago - Colin Paterson
Item not delivered . Only response we are contacting delivery company . Poor no phone number purely by email .
posted 1 month ago - Anonymous
The items had clearly been resealed and had previous delivery tickets removed from the packaging.
posted 1 month ago - Anonymous
No complete parts checklist was supplied, making it impossible to identify the missing components immediately on delivery.
posted 2 months ago - Jason Parker
No complete parts checklist was supplied, making it impossible to identify the missing components immediately on delivery.
posted 2 months ago - Jason Parker
The next-day delivery also failed, although that delivery charge was eventually refunded.
posted 2 months ago - Alex
Very low quality appliances plus bad customer service they don't take return unless you send your item back by paying extra delivery cost.
posted 2 months ago - Anonymous
The metal frame was bent, there was visible damage to the plastic components, and photographs and videos were sent immediately upon delivery.
posted 2 months ago - Anonymous
Missed delivery due to wrong address, even though my PC is autofill of details.
posted 2 months ago - Anonymous