Adexa Direct Reviews

“ What a bunch of crooks!! Their website is misleading so I ordered a coffee urn that said it was 10L but it only actually holds 5L. I'm returning it, but despite buying online and being able to return at my cost and receiveve a full refund by law, Adexa charge a 25% restocking fee. I will never consider buying from them ever again as this is bending the law to the extreme!! ”

“ Just now sending our third letter by recorded delivery in an attempt to receive a full refund. ”

“ Extremely poor experience – damaged freezer, no refund or support We ordered a commercial upright freezer from Adexa with paid next-day delivery. ”

“ Sent us badly damaged freezer and instead refund or replacement offering us coupon. We have sent proof of the damage outside our premises still waiting. Seems like we will take a legal action tomorrow. ”

“ They refused to offer a replacement, refund, or any meaningful help — even though the product was clearly defective upon delivery and this was confirmed by their own delivery staff. ”

“ They refused to offer a replacement, refund, or any meaningful help — even though the product was clearly defective upon delivery and this was confirmed by their own delivery staff. ”

“ They refused to offer a replacement, refund, or any meaningful help — even though the product was clearly defective upon delivery and this was confirmed by their own delivery staff. ”

“ They refused to offer a replacement, refund, or any meaningful help — even though the product was clearly defective upon delivery and this was confirmed by their own delivery staff. ”

“ I’m now in my 3rd week of trying to get a replacement or refund for a faulty airfryer and am no further forward. ”

“ Horrendous company to deal with. They don’t answer you emails for a week if at all, they don’t answer their phones, they take twice as long to deliver than they say an to cap it off I have been waiting nearly 3 weeks for a refund and they have now told me my refund will be in another 2 weeks! Don’t touch them with a barge pole! ”