Adexa Direct Reviews

“ If I could give you 0 I would. Damaged goods - and Zoe - well you are the worst. You delivered our kitchen units to the wrong address on the wrong day. We had to retrieve them - and amazingly they are damaged. I have asked for a refund - you offered £50 compensation on £1000 goods - which are unsafe to use. I want a refund and I want them collected. Please make it happen. ”

“ They sent me a defective product that was not fit for purpose. Cost £337. They refuse a refund so i am taking them to court. Appalling company. ”

“ They responded that all they could offer me was a store coupon for £70 or a £60 refund (which is around 2% of what I paid). ”

“ Wrote to them they offered me a partial refund when I refused it they told they can’t assist me anymore as I’ve not reported the missing part that they told me to wait for it now they’re saying i should have reported within 24 hrs which I did and been told to wait. ”

“ They refused to process a refund for the damage items and pay back money for the items that they had never been sent. ”

“ I'll end up going throguh card company to get a refund, what a waste of everyone's time. ”

“ Horrible company avoid like the plague wasted 15 hours on the phone to these 5 weeks after the order offered me a refund with fees because they couldn't offer a solution. Please do not buy ”

“ 5 weeks later I have had no item I call back and am told the item was cancelled (I had not had a refund) and yes they could refund me minus the 25% I said I would rather have the item. ”

“ Email was received asking if I would like a refund or replacement. ”

“ so they will return the money for the 12 pans thats all and as they delivered few items already they cant refund delviery charges. ”