Adexa Direct Reviews

“ BREAKING NEWS: Dealer loses court case over ‘unreasonable’ charges Web-based company ordered to pay end user after hearing at Chester Civil and Family Justice Centre This company is unscrupulous do not use , nil customer service when they sent me the incorrect item . Adexa should not be allowed to trade. ”

“ Immediately, out of stock items, HORRIBLE customer service. ”

“ Ordered walkin fridge quoted 5 day delivery. Item did not arrive sales team unresponsive customer service non responsive no direct line to deal with customer service. Avoid buying from this supplier at all costs ”

“ I have been extremely disappointed with both the products and the customer service. ”

“ I bought a freezer from Adaxa, and it arrived damaged. I contacted customer service expecting a prompt resolution, but they were unhelpful and did not resolve the issue. The whole experience has been frustrating and disappointing. I would not recommend buying from this company based on my experience. ”

“ Ordered 2 exactly the same item. Received one correct and one 30cms longer. Worst customer service ever experienced! Just didn't care. ”

“ This is by far the worst company for customer service, they point blank refuse to accept any response for the poor quality of their items. They may be cheaper but believe me the reason is the very poor quality of their items. Dishwasher is only 3 months old and clearly faulty but they insist I get an engineer report at my own cost ! ”

“ They were also stupid enough to even provide me with this evidence by putting on the supplied picking note, that the goods had been picked from the returns department! Customer service doesn't exist, all AI chat, no telephone numbers and impossible to speak to anyone. ”

“ The most appealing customer service I’ve ever experienced. ”

“ I provided Adexa with my invoice, photos of the unit received, photos of the packaging, screenshots of the advertised product, and email evidence where one of their own customer service advisors confirmed that the bowl should have been included. ”