Adexa Direct Reviews

1.1 Rating 891 Reviews
C
Happiness Grade
C

Customer Service - Average

62.74%
Industry Average
Do not use this company. Faulty items issued, with faulty wiring. They won't provide a refund or exchange. Really poor (and rude) customer service. AVOID, AVOID, AVOID.
posted 2 years ago - Anonymous
ordered on friday got txt on tuesday about delivery on wednesday between 3.30 and 4.30 got delivery at 3.45 excellent service goods brand new in new condition no dents would order again
posted 2 years ago - Colin Haveron Scotland
Excellent service from start to finish .I ordered a glass display fridge which I needed ASAP,the salesman who was called Sim was so efficient and helpful,I ordered the item yesterday a it was delivered today,I will certainly use this company again.
posted 3 years ago - Monica
Not the best quality in the world . But it was cheap and arrived quickly and works ok for my needs. Pretty much what I expected for the price. So i'm happy with the service I got for the price I paid.
posted 3 years ago - Steven Smith
2nd order - no issues! This is my second review, because after the excellent service (price, quality, value for money) of my first order, I ordered a big upright freezer. Stainless steel. Cost about 50% of equivalent Bosch/Hotpoint retail product. Arrived quickly. I am not an employee of Adexa. I'm not getting extra discount. 2 orders, both no issue, spent about £1400 with them, no problems whatsover.
posted 4 years ago - LW
I´ve order several times from Adexa. I´m very happy both with the products and their service. It will be more purchase from them!
posted 4 years ago - Philip Thomsson
Make sure to check out GGM Gastro for all your gastronomic needs, they manage to provide a better service
posted 4 years ago - Maria De Santos
No customer service, don't answer there phones.Goods arrived damaged.m
posted 5 years ago - Mrs Barlow