“Quality company for both leisure and car batteries. I cannot recommend them enough and ive been using them for over 18 years now. Proper UK business that just keeps growing, good to see as not many left these days.”
“I ordered an 'Advanced Batteries' branded battery.
The ordering and delivery service was good. However when the battery failed in less that a year, I found it impossible to 'convince' the company that there is anything wrong. I have had to call the RAC on 3 separate occasions to jump start the car and they concluded the battery was at fault, then at at the company's requested I provided a battery Test Report that concludes the battery should be replaced.
I was confronted with 'spurious science' and unsound explanations and could not make any reasonable progress to resolve the matter. I am now pursuing other means to resolve this. I would not recommend this company.”
“Best company i have dealt with by far for leisure batteries. i have been buying from these guys for over 6 years now. Prices are excellent and service is second to none.
Keith - VW Conversions”
“I purchased 2x130 amp AGM leisure batteries October 21 with an expected life of 5 years they are now dead showing 5and 6amps respectively I contacted the company to tell them my problem and was confronted with a barrage of aggressive verbal onslaught hardly giving me time to speak I had a technical chap doing some other work on my Motorhome and I had asked him to check my batteries because the 12v system kept turning its self off after checking he said it was the batteries so I contacted advanced batteries and while the technician was still there I put him on the phone to explain he was faced with the same abuse and handed back the phone so I was told to leave the batteries overnight and recheck preferably take to Halfords and get them to check I read previous Reviews unfortunately after I had bought the batteries it seems this is the standard customer service don’t expect any guarantee or service the website is good the delivery is good the batteries are very very poor I’m not sure if the person on the phone is an employee or linked the the ownership that wouldn’t surprise me otherwise it would have been rectified”
“NEVER DEAL WITH THIS SELLER!
They sold me two batteries totaling 320 amp hours each. In correspondence, the seller assured me that each battery, through a 230 volt inverter, would withstand a load of 400 watts before the battery charge dropped to 50%.
However, with a full charge and a voltage of 12.6 - 12.7 volts at a load of 120 watts, the battery voltage sags to 11.9 volts, after which a protective shutdown on the solar system charge controller is activated. Batteries do not work for ten minutes!
To my great regret, I checked the batteries 30 days after receiving them.
After I informed the seller about my problem, he refused to refund me and communicated with me in an unacceptable manner.”
“Not recommended- very poor service.
Bought battery in March 2022 with 4 year warranty.
In Jan 2023 AA patrol man diagnostics show a faulty battery. Two Kwikfit battery tests ( that ABS advised ) recommend battery is replaced. ABS took away and ‘ tested’ battery and say nothing is wrong with battery and refuse to refund or replace battery. Not recommended .
Date of experience: 10 February 2023
TrustPilot has some ABS shocking reviews!”
“Payed £75 for a battery which failed after 2 years. Spoke to someone at the company who said there was nothing he could do because I couldn't produce the original receipt although I had proof of purchase on a bank statement. Wouldn't recommend them.”
“Admitted - the price and delivery is worth 5 stars. However, if you have a problem with the battery they supply - forget it. The warranty is not worth the paper it's written on. They asked to see a battery test report from kwik-fit, halfords etc. which they deemed as unacceptable despite stating "Replace Battery" due to the CCA being at 330 from 540. Apparently this is normal wear and tear and also acceptable for batteries to discharge over 3 days despite the cars charging system being ok. The excuses given why it's always the customers fault are generic. They turn a bit nasty once you get them on the phone, stay well away from them, pay a couple of quid more and buy a branded battery elsewhere and not their own brand, sub-standard rubbish.”
“I fail to see how you are able to improve the service you offer. Every aspect from web site, sales, delivery, packaging and product was 10 out of 10. Well done.
JAMES LEE, BISHOP AUCKLAND”
“Excellent company to deal with for leisure batteries. Was recommended by a few people at different marinas in the UK and i purchased 5 batteries from them last month. Delivery was next day as promised and the quality of the batteries has impressed me. Will be using again in the future, thanks Advanced.”
“Good Website. Fast response to purchase. Cheap prices. However, their new sealed batteries do not reach full charge. They deteriorate quickly and fail early. The warranty conditions are impossible to satisfy. The excuses given why it's always the customer's fault border upon folklore despite back-up testing by reliable firms in support of the customer. Were any items damaged? Not really, just substandard goods.”
“STAY AWAY - sent a battery back after 8 months due to not holding charge, they collected it then I heard nothing, no contact, no fix, no replacement - nothing!
TOTALLY USELESS, FRAUDSTERS DO NOT USE....”
“Called around 7pm on Friday night and got a quote for a replacement car battery for my Hyundai i30. The quote was £100 cheaper than the RAC, and £50 cheaper than Halfords. The fitter called me the following morning at 8.30am to let me know he was on his way. I don't know his name but he was a lovely gent. New battery fitted within half an hour. Absolutely brilliant service. I can definitely recommend them and won't hesitate to use them again.”
“This is the third time I have used Advanced Barrery, every occasion has been first class. Friendly and knowledgeable staff, go out of their way to help.
Ordered an AGzm 027 battery at 2.30pm on Monday 22nd June 20 and it arrived at 09.20am on Tuesday 23rd June 20.
All first class.
Thank you.”
