“Great mouse especially for the weight and thw screen. Very smooth like butter. No need to install any app to adjust the settings. Can do all that by pressing the button at the bottom of the mouse. And delivery was super fast! Received it next day after purchasing. Thanks guys!”
“Not new to Aftershock, however first time purchasing from TECHYARD. Stock issues is nothing new and while understandable due to circumstances like the IT Show recently, it still leaves a bad taste, no one likes to wait 2-4, weeks for their items to arrive especially so if its a local purchase.
Soundbar took almost 2 weeks to be delivered. Now i'm still waiting on a Samsung OLED monitor to arrive.
On the good notes, response from support, Zac & Preston was quick and adequate, when my soundbar finally came in from their distributors, they told it will be delivered in 1 business day and they indeed kept their word, delivery was prompt as well. I always prefer companies to do their own delivery than rely on 3rd party service.
Suggestion wise, I feel they should implement a site feature where the product availability is shown before purchase or setup a live chat where we can inquire on stock live before deciding to make a purchase.”
“I have yet to receive my casing and there has been no email or confirmation although payment is deducted since 31st Mar 2024. Order number TY3085. And you guys don't even have a contact number to call and my emails are never replied.”
“My first time purchased from Techyard. It attracted me was the warranty information - clearly stated warranty period, the service center location and even the location map. So much better than Lazada and Shopee if warranty information is crucial to you.
It will be good it can provide link to reliable product review to enhance the shopping experience
The delivery leadtime was mentioned in 2 to 4 business day. I received the item in 4th business day after I placed my order. However, I received an SMS at 6.40pm alert me the delivery will be from 8pm to 11.30pm same day. What I short period for buyer to react to receive the item”
“Delivery sate and time was not indicated on the confirmation email. I don’t know when will it arrive until I emailed them. Nonetheless, the product is in good condition.”
“Brought a pair of 16x2 DDR 5.
1) Q&A response is pretty speedy. .. some issues on the listing was addressed ..
2) ordered process was standard
3) really need improvement on the fulfilment, no statues after few days , no tracking information after escalation , lead time to delivery is considered long for local location from ordering to final delivery”
“I was pleasantly surprised when after the original order I submitted was out of stock after several weeks of waiting, they compensated me with a free upgrade to a better option. Overall a good experiencce, good customer service”
“Purchased 3 sets of the Keychron Q3 mechanical keyboards at a whopping 66% discount!
Amazing deal from a great online store.
I'll be coming back to score more amazing deals!
Congrats on your 1st IT Show.”
