“Customer Service was the worst I've ever experienced. After arriving at location in McDonough, GA to pickup my Zero Turn mower it wasn't ready and wasn't fixed and over charging.The office personnel need to be replaced if they can't provide friendly and accurate information to customers. I will never recommend this location to anyone.”
“this is the worst company i have ever dealt with, customer service is so bad, GM's pawn you off on other employees so they dont have to deal with you themself. i have dealt with jacksonville and ocala florida stores and corporate, all the same not worried about helping you just worried about what money they can make in any way possible. again worst company ever, going to Everglades for my equipment....still trying to get my 70k back with the running around about doing this or that...yeah this will be another 3 months fighting for my hard earned money they just want to steal.”
“They didn't. Service department in Chiefland, FL ripped me off to a tune of $900 for tune up on Gator and Zero-turn. Double charged me a few times. SMH.. I should sue them...”
“The Ag Pro in Greenville, SC sold me a piece of junk tractor. When I bought it, it has 2434 hours in it and was told by the store manager that it had been completely gone through and serviced. It was not and I have pictures and paperwork as proof. The hydraulic system would not hold my bush hog up so back in the shop. Got it back and made 1/2 a lap and the belt broke and it ran hot. I was told I had to pay $187 for a new belt. I have pictures of the air filter with about 10 lbs of red dust and dirt in the air filter, almost no Cool-Guard and if the belt was about broke they would have seen it when it was gone through. Got the tractor back and now it will not go in forward or reverse. The tractor now has 2438 hours on it. All this in 4 hours and most of those hours were from when it was in the shop.
I Definitely Would Not Recommend Them At All!!!”
“The worst dealer network in existence. I blame Deere & Co. for pushing good locally owned dealerships into selling to this conglomerate. Myself and many others will over time be switching brands to Fendt and CaseIH.”
“Needed a part for an old John Deere and our local dealer suggested we contact Ag Pro. Called the number in Hilliard OH and Shanna was extremely helpful. After sending photos and descriptions back and forth, found us the right part, was very quick and courteous. Will keep the contact information available for the next time that old tractor needs help.”
“It is interesting that there are no reviews about Ag Pro, Before you consider the company for anything you need to read the reviews at the BBB. I made my mistake by not researching the co prior to trusting them to repair my Tractor. When I dropped it off I was told for $100 they would give me a repair estimate. I got that estimate for $1400. I then discovered this was not a repair but only the first of more estimates. The repairs went from $1400 to 4400 to over $6400. I was charged more than the retail price for parts listed on the JD Retail Parts Store. At least tow of the parts costing more than $1200 are not bad. Who knows the condition of the other replaced parts as I do not have the capability to check them other than to reinstall them in the Tractor. they tied my tractor up for 44 days and in the end they do not care that they replaced good parts. They in fact blamed JD Service Reps for this saying JD told them to replace the parts. I figured at $100 an hour a person working on equipment they are suppose to be qualified to fix should be able to clean a valve that I figured out how to clean with no JD training. You really want to get a feel for this company don't just take my review at face value. Go to the BBB and see others. Also type in Ag Pro Employee Reviews in Goggle and you will get another interesting perspective. My best advice would be steer as far clear of Ag Pro as you can. If I ever need to hire another tractor mechanic I will try the Gardner looking for work in the home depot parking lot.”
