“Visiting the store was hectic and unfortunately the sales person who helped us knew very little about the stroller. I learned more online. I took advantage of the Nuna black friday sales and was happy with the savings. However, delivery took longer than expected and the delivery company left the stroller in my condo lobby without any warning. It would have been nice to receive a notice of delivery. The box was also open.”
“J’ai acheté de nombreux articles chez Agatha, des petits comme des grands! Dont notre poussette et siège auto. Les produits sont de très bonne qualité, et je ne peux que recommander leur service client. Ils sont rapides, compréhensifs et arrangeants. Je recommande Agatha!!”
“Okay, I had exactly what I ordered, this is fabulous!
I also wrote two messages to the customer service just to know approximative delay (I hadn’t receive the confirmation e-mail with delay expected) and second, to be sure they have my good address considering the delay and that I didn’t get the first e-mail. Both answers were passive-aggressive. So, I am happy to have what I ordered, website was efficient, but delay and service very poor.”
“Product and quality is great! But customer service at Agatha not so much. They never answer phone and delivery took VERY long. Longer than promised at time of purchase.”
