Airfordable Reviews

Name: Airfordable
Address: 1658 Milwaukee Ave, #100-3682, Chicago, Illinois
Rating: 4.86

4.9 Rating 504 Reviews

97 %

of reviewers recommend Airfordable

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4.9

Based on 504 reviews

Customer Service
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About Airfordable:

Hi, we're Airfordable!

We help make travel accessible by allowing anyone to book a flight for only a fraction of the cost upfront and pay the rest in installments before departure.

With no need for the full ticket cost up front or a credit check, you can book your flight when the cost is low and not worry about constantly checking your accounts against the flight prices. If you encounter any issues, we have a friendly team on board to provide you one-on-one support. Our team offers you the flexibility and compassion you need when sometimes life doesn’t.

Airfordable believes that by allowing you to book flights when it's convenient and pay for it in a way that works for you, we can help you fulfill your travel dreams.

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Airfordable 5 star review on 17th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They Were Great With Giving Feedback And Help”

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Posted 2 years ago

“They fixed my problem now I can pay for my ticket on Friday.”

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Posted 2 years ago

“They answered all of my questions in a timely manner. Very easy to book and understand. Customer service was excellent! And of course the payment plan is a plus! Thank you!”

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Posted 2 years ago

“Very patient, fast response, informative!!!!”

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Posted 2 years ago

“This companies policies are horrible. I was on my last payment and I tried to get them to move it 2 weeks out because I was having financial issues do to being out of work because I was sick. The rep, Ama told me if I did not make a payment that day than my booking would be canceled with no refund. The customer service is horrible. READ EVERYTHING THOROUGLY. I would never use this company again.”

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Posted 2 years ago

Hi Shawanda, Thank you for sharing your experience, and we sincerely apologize for any frustration caused. We see you have already paid your last payment at the time of this review and you successfully received your ticket information in line with how our service works. Our utmost priority is to provide exceptional customer service and support our customers during difficult circumstances. We understand that financial challenges can arise unexpectedly, and we strive to be as accommodating as possible within the confines of our policies. We explicitly state these policies during the booking process which empowers our customers to make informed decisions when using our service. Please know that, within the confines of our service, we accommodated you by allowing you to move all four payments by a week which you did in our mobile app. Additionally, we even offered the option to split your last payment into two and move the rest two weeks later in an effort to assist you. However, you declined this option and chose to pay the last installment in full as originally scheduled. We appreciate your decision and value your understanding. Your feedback is important to us as we continuously strive to improve and provide an exceptional service. We hope you enjoy your trip in the coming weeks!

Posted 2 years ago

“I absolutely love Air fordable. The exceptional customer support is the cherry on top!!”

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Posted 2 years ago

“Great service overall.”

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Posted 2 years ago

“Ama was exceptional at responding to my email regarding a refund. She went above and beyond. Thank you so much :)”

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Posted 2 years ago

“Super convenient and great customer service”

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Posted 2 years ago

“Have to book weeks in advance to do payment plans app pointless”

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Posted 2 years ago

Thank you for taking the time to share your thoughts. We appreciate all feedback, even from those who haven't used our service, as it gives us an opportunity to clarify and highlight the value we provide. Our payment plan service was introduced to address the financial challenges many travelers face when planning their trips. By allowing customers to book weeks in advance and make convenient payment installments before your departure, we aim to make travel more accessible, practical, and possible for everyone. Since our inception in 2015, we have assisted thousands of travelers in realizing their dreams of taking life-changing experiences. Many individuals who previously found it difficult to afford airfare have been able to explore new cultures, broaden their horizons, and create lasting memories. Additionally, we have witnessed heartwarming stories of families reuniting after years apart, thanks to our payment plan options. We firmly believe that travel has the power to bring people closer together and strengthen those precious bonds. Our service has played a pivotal role in rekindling these connections and creating unforgettable moments for loved ones. While we understand that booking in advance may not suit everyone's needs, we encourage you to explore the full range of benefits our service offers. We are here to help you create unforgettable travel experiences, just as we have done for countless others. Thank you for your feedback, and we hope to have the opportunity to serve you in the future.

Posted 2 years ago

“They’re on it! Just know fhat”

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Posted 2 years ago

“Genius service! Airfordable makes travel so much more flexible and affordable. And the customer service is always amazing.”

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Posted 2 years ago

“I just had the best experience with Airfordable and I have to say I am amazed! This is my second time using them. And the customer service is top notch I appreciate them!”

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Posted 2 years ago

“Samantha and the Airfordable team are amazing. I’ve used Airfordable several times and have never been disappointed. From quick responses to accuracy with travel information…I have never been more pleased. I’d recommend Airfordable to anyone wanting to travel with ease.”

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Posted 2 years ago

“Very helpful ! Honestly my favorite app”

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Posted 2 years ago

“Quick customer service! Samantha was timely and didn’t hesitate to help me.”

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Posted 2 years ago

“Amazing customer service!”

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Posted 2 years ago

“I am very pleased with my experience using Airfordable. The process was so smooth and the app is very user friendly. I was sent notifications often but only when necessary. When I ran into a personal issue at the end of my payments they responded soooo fast and rectified my issue immediately. I am so grateful to have found this service and will use it again & again.”

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Posted 2 years ago

“The are so quick and efficient!”

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Posted 2 years ago

“Airfordable is by far the best when it comes to booking and saving. A must try”

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Posted 2 years ago

Airfordable is rated 4.9 based on 504 reviews