Hi Charles,
First I apologize for the delay in communication and delivery of the product. We had a couple of issues; one with the manufacturer having a small production delay and a communication issue internally where you should have been notified about the delay and that email was not sent to you. I personally apologize for this. I do see that the items were delivered on February 13th. Please let me know if there was any issues with the product or anything I can help with. In the future, if you don't get an answer when calling 1-800-701-2513, please email support@airpurifiersandcleaners.com and someone will respond quickly, usually within an hour. Again please let us know if you need anything and we look forward to serving you better in the future.
Rex M.
Sales Manager
Air Purifier and Cleaners.com
“AirPurifierSandCleaners is the best! My 25 yr old Sun-Pure SP20 finally conked out. My son has asthma so I had to have a new one. Money is tight. I shopped around for the best price. AirPurifierSandCleaners beat everybody including Amazon by a significant amount. The price was so much better that I was skeptical. I read everything carefully to make sure it was actually the same model. I called and spoke to Rex. He was great. We discussed a whole home unit for when finances improve. I will be buying a Trio soon. Shipping was timely and my new SP works like a charm.”
“I was desperate that my air purifier model had been discontinued by the manufacturer. I am grateful that you delivered the right filter that fit and got it to me in a timely way without charging an arm and a leg for shipping. Great service! -ES”
“The HR 900 is just what the Dr
Ordered. The air is really fresh, it even tells U what the current state of the air is by a light on the top front of the unit. I also really enjoyed working with Air Purifiers and Cleaners also. They are extremely knowledgeable and all of my Qs and even the ones that I didnt know that I had were answered. Great job! This unit also helps me fall asleep faster and sleep better! Thanks BLM”
“Not just many prestigious website considered this unit the best. I consider the price performance very good. Fortunately 20% off just as 2020 arrived. Very happy with the purchase.”
