Name: All Time Locksmith
Address: 37 Church Hill Road, London, Barnet
Rating: 3.84

“Ordered some items online in June. No items have been received and customer services will only pass me an email for Matt and Andy. When I email, I get no response. As the other reviews say this is fraud/robbery”

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Posted 1 year ago

“FRAUD! FRAU! FRAUD! CHARGED £1300 FOR A NEW LOCK THAT IS NOW RUSTED - ALTHOUGH TOLD IS WAS WEATHERPROOF. BEWARE!! DO NOT USE THIS COMPANY!! SCAMMERS!!!”

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Posted 3 years ago

“The guy who came charged me a very high price, I called the company for checking prices and they told me a much cheaper prices doing exactly the same job, the employee of this company are a total fraud and no honest. I feel sorry for this company having such a thief employee. Be careful!”

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Posted 3 years ago

“Total rip-off I was quoted 45 to 55 pounds on the phone as I explained the situation to the phone operator to open front door or I was charged £106.80 for a 4 minutes labouring job opened the door which a credit card like was put through the door and pumped it open. This company needs to employ more honest and more or decent subcontractors!”

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Posted 3 years ago

“I bought handles from this company online and paid for a 2day delivery. 12 days later after making 5 phone calls I've still no goods. Whoever answers the phone just says sorry email customer service. I've sent 6 emails and have had no response . This is awful service. They took my money quick enough but didn't deliver any goods.”

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Posted 3 years ago

“Just been thoroughly ripped off by this company. I thought I was calling a local locksmith "Mortlake Locksmiths", but I later found out (from the invoice) that I was doing business with "alltimelocksmiths" who have set up fake websites / and business names all over London to pose as local businesses. Just paid £400 for a call out during normal weekday working hours. The guy tried to charge me £180 to replace part of an ERA high security night latch lock, the whole thing which can be bought for £45 online. I showed him this and he made up some nonsense about the online product not having a warranty or being british standard (which is course it did, but I knew nothing about locks at the time). He then agreed to replace the cylinder only for £89 only. I later found out that a replacement era cylinder can be bought for £20 online. After reducing the price of the lock, he added an extra £59 for the labour to install the new cylinder (which took him 5 minutes), and which we never agreed to up front. I reluctantly paid due to my naivety and being locked out of my house on a freezing winter day. But after researching the (actual) company name on the invoice and seeing the reviews on this site, I see many people have found themselves in exactly the same situation. The guy did show up quickly, and was able to drill out the high security lock, which I would have been more than happy to pay for, but the trickery over the inflated replacement lock prices, and hidden labour fee added at the end left me feeling completely conned and ripped off. Avoid at all costs.”

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Posted 3 years ago

Good morning Thank you for taking the time to leave us a review. Please contact our customer services team: Customercare@allservices4u.co.uk and they will be happy to look into this for you.

Posted 3 years ago

“Courteous enough service, but extortionate price for replacing a 5 lever deadlock. On the phone I was quoted a relatively reasonable labour charge plus parts but on the day the cost of the lock itself was extraordinary. And all of a sudden there was a call out charge which hadn't been mentioned before.”

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Posted 3 years ago

We are very sorry to hear about your negative experience however we do not believe this company to be us. There is a company who are using our trade name fraudulently to rip off their customers. They have been reported to both the Police and to Trading Standards . Please kindly forward on you invoice direct to myself @ info@allservices4u.co.uk and I will endeavour to help.

Posted 3 years ago

“Also been stung by this rogue company yesterday. I was charged £49 for labour and £298 for the cost of replacing a deadlock. I should have asked for the box it came in so that I could check prices. No estimate was given and I certainly was not warned of this extortionate price before I was presented with a bill for £416.40. I suggest that all the annonymous reviews were posted by the individuals from the company itself. I would also give it 0 stars if there was an option.”

Helpful Report

Posted 3 years ago

We are very sorry to hear about your negative experience however we do not believe this company to be us. There is a company who are using our trade name fraudulently to rip off their customers. They have been reported to both the Police and to Trading Standards . Please kindly forward on you invoice direct to myself @ info@allservices4u.co.uk and I will endeavour to help.

Posted 3 years ago

“Completely conned by this company. Rang to find the cost of replacing a lock and was told £45! Once here I was told the job cost £512.I paid because I panicked. Just been to my local locksmith- they knew of this rogue company- their charge would have been £180 DO NOT USE THIS COMPANY”

Helpful Report

Posted 3 years ago

We are very sorry to hear about your negative experience however we do not believe this company to be us. There is a company who are using our trade name fraudulently to rip off their customers. They have been reported to both the Police and to Trading Standards . Please kindly forward on you invoice direct to myself @ info@allservices4u.co.uk and I will endeavour to help.

Posted 3 years ago

“I wish I had read the reviews. I have just been ripped off by this company too. I was quoted £59 + VAT for a job over the phone with Chris (apparently), who understood what the issue was with the lock. When the locksmith came out this morning, he charged £100 + VAT for a 10 second job. I timed him. I called to complain and was greeted with a very aggressive person on the phone. I would honestly stay away from this dishonest company!!!!”

Helpful Report

Posted 3 years ago

We are very sorry to hear about your negative experience however we do not believe this company to be us. There is a company who are using our trade name fraudulently to rip off their customers. They have been reported to both the Police and to Trading Standards . Please kindly forward on you invoice direct to myself @ dee@allservices4u.co.uk and I will endeavour to help.

Posted 3 years ago

“EXTORTIONATE COSTS COMPANY QUOTED £45 CALL OUT PLUS COST OF LOCK £324 CHARGED. ALL LOCKS CHANGED LAST YEAR VIA A DIFFERENT LOCK SMITH AND WAS ONLY £300 FOR 4 DOORS”

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Posted 3 years ago

“Charged £270 for a job that took two minutes. Key was stuck in the door on the inside and the door wouldn't open. The technician used a hook to go through the letterbox and pull the handle down and charged us nearly £300. Wouldn't recommend at those prices.”

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Posted 3 years ago

“Feel that I was certainly ripped off. Was feeling vulnerable as front door lock had failed and the firm that originally fitted 1t refused to give a day they could fix it. I paid Terralox a total of £384 to drill and fit a new lock. This included £180 for labour (one hour in total), £140 for the lock and VAT. Terralox comes under the 'All Time Locksmiths' umbrella. If there was the option I would give a zero star rating.”

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Posted 4 years ago

“Thanks got the door opened although not locked out entirely. The person you sent was very rude and arrogant, I felt intimidated with his attitude and approach. I was obviously concerned as an unknown man arguing over payment in my house with my family feeling threatened. I had the option to pay cash (his first preference) or card. But did not trust him.”

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Posted 4 years ago

Dear Customer, Thank you for taking time to leave us a review. Apologies if you found the locksmith rude. We will certainly offer him some feedback. We are very disappointed to find that you are not happy with our service. However, according to our records the locksmith has opened the door and charged our minimum charge of £59 plus VAT. If this is not the case please contact us at info@alltimelocksmith.co.uk and customer services will sort it out for you. AllTime Locksmith

Posted 4 years ago

“I used All Times services yesterday. My review was quite disparaging as they are cowboys. I quoted the invoice number in my review but they are claiming it is unverified.They just don't want to publish a bad review.”

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Posted 4 years ago

Dear Bloom, Thank you for taking time to review our service. As you can see all reviews are published, good and bad. Please contact us and we can look into your complaint. AllTimeLocksmith

Posted 4 years ago

“Reference your invoice 10905 I was told the charge for fitting new locks was £45. When I queried this, it was confirmed. I was charged £275 for just over an hours work. I was charged three times the online price for a mortice lock. The locksmith was over half an hour late. He was unpleasant. Cowboys!”

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Posted 4 years ago

“My invoice no. was 10905. I mention this as when I posted a review earlier I received an email that my identity could not be verified. I booked the lock change for 5.30pm today. When nobody had turned up by 5.45pm, I phoned to enquire and was told the locksmith would 'phone me. He didn't. He eventually turned up well after 6pm. We have a young baby as do our neighbours. When he was loudly hammering at about 7pm, I told him he had to stop hammering and maybe he should return the following day. Even though it was his fault for being late, he told me he would charge for coming back. A not very pleasant person. When I booked the job I had 'phoned a local locksmith and I was told the charge for changing the lock would be £45. I thought that cheap and queried it and it was confirmed. The charge made to me was £275, inc VAT, for about an hours work. I would not have employed All Time had I known the charge. They behave like cowboys.”

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Posted 4 years ago

“I phoned the locksmith in Squires Lane as the flat was round the corner. I thought it was a local firm. I was told the charge for changing the locks was £45. I queried that and it was confirmed. I booked for 5.30pm the following day. The locksmith didn't turn up until well after 6pm. I had to 'phone the office to find out what was happening. There was a lot of banging with the work and we have a young baby and so does our neighbour. When I suggested that the locksmith returns the following day because it was too late for such a noise, I was told there would be a further charge for returning even though he came much later than booked. The charge for changing the lock was not £45 as I had been told but £229 plus VAT, £275 for just over an hours work. This is the behaviour of cowboys and I was badly misled. Had I known the true cost, I would not have used them”

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Posted 4 years ago

Dear Bloom, Thank you for taking time to leave your review. If you would like to contact us at info@alltimelocksmith.co.uk a member of the customer services team will be happy to look into your query. AllTimeLocksmith

Posted 4 years ago

“The locksmith who came to my house was arrogant and sarcastic.. i would never hire him again”

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Posted 4 years ago

Dear Customer, Thank you for your review. We are sorry to hear that you did not like the locksmith. We will certainly offer him some feedback. However, we do hope that he did an efficient job. AllTimeLocksmith

Posted 4 years ago

“Absolutely disgusting, turned up to do a job, charged for emergency call out, when they had 24 hrs notice, drilled the locks out, then stopped and refused to do any more work until payment was received. Then charged for labour for drilling lock out, an labour for fitting new new locks. Bill came in for over £500.00, when this type of job is normally £250-300.00 I deal with locksmith all over the country, these are the worse I have ever come across. At least Dick Turpin wore a mask. Unless you are made of money never use this firm.”

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Posted 4 years ago

Dear Steve, Thank you for taking time to review our service. Please email us at info@alltimelocksmith.co.uk and a member of the customer service team will sort it out for you. AllTimeLocksmith

Posted 4 years ago


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

All Time Locksmith Reviews