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Allegro Reviews

2.5 Rating 33 Reviews
39 %
of reviewers recommend Allegro
2.5
Based on 33 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email

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“I received an item that was broken in half, and when I requested a refund, I (the buyer) was required to ship it back at my own expense. Allegro also insisted that I return the item using my own funds (shipping from Lithuania to Poland), which costs a significant amount.”
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Posted 6 days ago
“They went above and beyond my expectations. After facing nothing but frustration with other teams, they stood out immediately. They took the time to truly understand my situation, stayed in constant contact, and delivered real results. Their professionalism and dedication made all the +1—(706)—25—1—08—54 difference.”
Allegro 1 star review on 15th May 2026
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Posted 5 months ago
“They went above and beyond my expectations. After facing nothing but frustration with other teams, they stood out immediately. They took the time to truly understand my situation, stayed in constant contact, and delivered real results. Their professionalism and dedication made all the +1—(706)—25—1—08—54 difference.”
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Posted 5 months ago
“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”
Allegro 1 star review on 24th April 2026
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Posted 5 months ago
“Every step they took showed care and expertise. I am truly grateful for their guidance.”
Allegro 1 star review on 3rd March 2026
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Posted 7 months ago
“Allegro is completely unreliable. My account was blocked due to errors caused solely by the incompetence of customer service. To resolve a simple issue, I had to spend an hour and a half in chat, speaking with 10 different consultants who provided contradictory information. Despite my goodwill and attempts to make the payment, I was treated as if I were at fault, while support avoided any responsibility and couldn’t even apologize. This shows a total lack of professionalism and respect towards sellers. I strongly advise against using this platform: a complete waste of time and nerves.”
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Posted 1 year ago
“I avoid buying in Allegro, but occasionally, I don't find what I want on another platform. It seems that they don't control the sellers enough. Frequently, they sell old products that don't work as a new one. I have had problems with returns, exchanges, and reimbursements, which depend in the not always goodwill of the seller. In that case, you are lost because the Allegro platform will not help you.”
Allegro 2 star review on 29th November 2024
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Posted 1 year ago
“I have a very bad experience. I ordered two parts worth 1k. I received a preliminary invoice for both parts and paid it the same day. I got a confirmation of payment for only one part, but for the other part I haven't received anything for 3 months. Of course, now I haven't received any package from them for 3 months. They don't answer my emails. So I advise against ordering anything from them!.”
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Posted 2 years ago
“I ordered New Balance shoes and they came with a completely different pair of very bad ass shoes. Fraud office”
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Posted 2 years ago
“I bought a product from Allegro and it took weeks to arrive. When it did arrive the product was very poor quality and the print was so poor it must be a knock off. I tried contacting them and they have been distant and not replied. The name of the seller I could not even pronounce the name which makes me thing something wrong. Not at all pleased.”
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Posted 2 years ago
“Bij allegro een artikel gekocht 99 kronen bezorgkosten betaald. Het pakketje afgeleverd niet thuis maar 15 km van mij thuis. Heen en terug 30 km gereden met auto. Reactie Alegro en vervoerder Wedo jammer volgende keer beter . Erg jammer niets bestellen daar Gr. Teus”
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Posted 2 years ago
“We shipped a donated van from Canada to Ukraine using Allegro. They were professional, courteous, timely and friendly. We worked primarily with Patricia, and she kept on top of issues and kept us informed. The entire process was good. We will use them again.”
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Posted 3 years ago
“Amazing service”
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Posted 3 years ago
“We had a very bad experience with shopping on allegro.pl, seller filippo111 is trying to cheat on us not taking back his broken part and trying to make us faulty, very bad experience, and allegro team not helping also.”
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Posted 3 years ago
“The company is using an online platform to boost their product reviews by using fake purchases on Allegro, through which we have been scammed will never recommend any products from such company that uses these methods to boost sales”
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Posted 3 years ago
“Worst shopping experience in decades of online shopping.”
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Posted 3 years ago
“Good eCommerce website. I use ParcelPoland.com @parcelpoland or @mailboxpl for receiving from allegro, storage small parcels, combine into one big, and delivering.”
Allegro 5 star review on 26th May 2022
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Posted 4 years ago
“I'm happy with the service that they are providing. I've ordered some auto parts and they arrived at my place in Bulgaria for around 2 weeks(order + delivery). Meanwhile, they sent me emails for every order status update.”
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Posted 4 years ago
“If you want to order something and NEVER receive it, Allergo is the company for you!! They can never tell you where your product is, when its coming, they can not schedule shipments if they haven't been sitting there for 2+ months and even on the day of your delivery they wont be able to find your package, tell you when or if its coming or get in contact with the delivery drivers. MOST UNPROFESSIONAL COMPANY I HAVE EVER EXPERIENCED. More specifically, if you are in the Nashville area, I WISH YOU LUCK.”
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Posted 4 years ago
“Yes, a lot of fraud on this website. Sellers can do what they want and have the protection of Allegro. Most sellers sell fake products or broke products. You dont get your money back and if you leave a negative review, Allegro writes you a message that the seller complaint about you. Have ever came across such a customer unfriedly and rude online sales website. left too.”
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Posted 5 years ago
Allegro is rated 2.5 based on 33 reviews