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Amazon UK Reviews

4.7 Rating 13,427 Reviews
D
Happiness Grade
D

Returns - Average

50.00%
Industry Average
They offer free returns and have the contract with the courier.
posted 1 month ago - Anonymous
void Amazon UK shop else were there returns is a joke they done me out of 500 pound they refuse to help me with my refund now they put my refund status into perment block so they wont give me my money back dont buy on amazon you will regret it avoid them all cost there customer service are rude and put phone down i have put claim in with my bank to try get my money back avoid amazon shop else were
posted 9 months ago - Dan Last
I have always been happy with Amazon (aside from the fact returns could be a smoother process in Ireland) until today.
posted 11 months ago - Very Unhappy Customer
I have Amazon Prime. Whilst their service and returns are brilliant, Prime Video is a scam. Halfway through watching a film, you wil get lots ads when you already paid for the service!
posted 1 year ago - Anonymous
Will not refund me for items returned to them, total value of over £300!! I keep contacting them, but they just keep sending me emails saying that they won't refund me, even though they have admitted that they have received these returns. Nothing short of theft!
posted 3 years ago - Anonymous
Something seriously has happened at the returns end at Amazon UK but they won't investigate nor of course refund my money.
posted 4 years ago - Steven Howe-Bull
Amazon claimed it was outside the 6 month statutory returns period and suggested contacting the seller.
posted 4 years ago - Sal1973
The plugs are two pins not 3 pins uk standard this needs to be put on the product specification, as electrics and water do not mix relating to the lazy spa, returned the product and now has been lost, £630 + I have also paid £79 for returns.
posted 5 years ago - Anonymous
The complaints email address just returns with a generic message saying they do not answer emails to this address.
posted 5 years ago - Matthew COmley
My review is based on their returns policy only.
posted 5 years ago - Graham Minett