Andertons Music Reviews

Name: Andertons Music
Rating: 2.93

2.9 Rating 43 Reviews

47 %

of reviewers recommend Andertons Music

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2.9

Based on 43 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took the plunge and bought a digital piano package after much research. When I had checked out an item in the package was out of stock with an expected arrival of 6 weeks afterwards. No contact from Andertons for over a week, so I emailed to ask when my order would be dispatched. I was advised that as I had purchased through a finance package that I had to confirm if I wanted the package split - of course you'd at least hope after placing a £600 order that the largest item would be with you within 6 weeks, so I agreed. 4 months later and I'm still waiting for a stand, a stand that Andertons are still taking 'pre-orders' for. Now expected in May! 5 months after my initial order. I needed this stand for workshops to be able to get a wheelchair under. As it stands (or doesn't) I have a digital piano propped up on 2 side tables. Andertons state they will contact you closer to expected arrival of products but, they don't.”

Helpful Report

Posted 2 weeks ago

“poor customer service, few staff who actually care”

Helpful Report

Posted 6 years ago

Andertons Music is rated 2.9 based on 43 reviews