Name: Apc Overnight
Rating: 1.38

“Delivery due this afternoon. I had to go out so checked they had instructions where to leave the parcel. Ues she said no problem we know where to leave it! Get to top of road and receive text saying missed delivery! Cheers Kasha”

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Posted 3 years ago

Good Afternoon Caroline, Please accept our apologies this information did not get to the driver in time. We apologise for any disappointment caused by this. Regards, Natasha. Customer.relations@apc-overnight.com

Posted 3 years ago

“Failed to deliver on correct day and then failed to deliver on the next date they offered. This is not the first time they have failed to deliver on the correct day and on a third occasion delivered 1 package out 2 on the correct day with the other turning up on a later date. It is hard to get hold of anyone and they are not proactive about forwarding information when they must know they are going to fail”

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Posted 3 years ago

Good Afternoon , We are so sorry to hear of these issues. Please contact us directly using the email below and we will assist you ASAP. Regards, Natasha. Customer.relations@apc-overnight.com

Posted 3 years ago

“I have had 3 deliveries from APC. one was 30 minutes late and the other 2 both said they attempted a delivery and got no reply. Today they tried to deliver at 1811hrs and I was in the front garden at that time. No delivery vehicles came down our road.”

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Posted 3 years ago

Good Afternoon Steve, Please accept our apologies for any upset caused. If you need any help please contact us directly. Regards, Natasha. Customer.relations@apc-overnight.com

Posted 3 years ago

“1.4 on 1319 reviews says it all .now I know why another victim of a v poor service”

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Posted 3 years ago

Good Afternoon We are so sorry to hear of your disappointment. If you need and assistance please contact us directly. Regards, Natasha. Customer.relations@apc-overnight.com

Posted 3 years ago

“Shocking company 4 deliveries, not 1 on the day promised. They have the temerity to e-mail the next day to promise another delivery spot which is missed yet again. I can't believe in this day any firm would use this firm for their deliveries.”

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Posted 3 years ago

Good Afternoon Please accept our sincere apologies for the delays you have had with us. If you need any help please contact us and we will assist you. Regards, Natasha. Customer.relations@apc-overnight.com

Posted 3 years ago

“Avoid them. In waiting for them, did not deliver, no card. Just a picture of front door. Complete clowns and they lie too.”

Helpful Report

Posted 3 years ago

Good Afternoon We're sorry to hear of your disappointment with us. If you need help please contact us and we can assist you. Regards, Natasha. Customer.relations@apc-overnight.com

Posted 3 years ago

“Terrible service, driver never calls when has problem to find address,they keep rescheduling and cancelling”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I am sorry to hear that you have had a poor experience with APC Overnight, if you do require assistance with a delivery, please do email us your consignment number and postcode. Thank you for bringing this to our attention. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“What hurt me the most is the parcel will fit through the letter box, but I had two failed deliveries, can't believe you cant get them to leave it in a safe place as the leading couriers do. It's always necessary to travel 25 miles to collect from the depot, It's not worth it for an £8 item, I would rather use the royal mail, least I would get it eventually.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I sincerely apologise that you had a negative experience with APC Overnight. Thank you for bringing this to our attention. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“Worst company ever they never deliver on time and lie non stop to customers”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I sincerely apologise that you had a negative experience with APC Overnight. Thank you for bringing this to our attention. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“How is this company still in business! The tracking app ain’t worth spit, as they deliver to you out of sequence, so unless you’re in all bleeding day, they will leave a card. Rescheduled for a Friday, online says package out for delivery. But no one turns up. So I ring the HQ, I get a promise for next day by noon. Again online says out for delivery, but nothing. Do they think we have nothing better to do then stay in 3 day’s waiting for them. Awful service, deserve to go out of business.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I sincerely apologise that you had a negative experience with APC Overnight. Thank you for bringing this to our attention. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“For the third day running I have been given a two hour delivery slot by APC with no driver turning up to deliver my package. Despite contact APC customer relations and the delivery depot I have had no success in finding out why my parcel has not been delivered or when I can expect to receive it. What an abysmal performance. One failed delivery is annoying, two failed deliveries is beyond belief. I won't say what I feel about a third failed delivery after wasting 3 days in trying to receive my parcel. Delivery number 0078795”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I sincerely apologise that you had a negative experience with APC Overnight. Thank you for bringing this to our attention. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“They must waste thousands on having to attempt delivery twice. They never offer to leave in a safe place as the leading couriers do. I don't really believe they even came the first time as there's no card. It's always necessary to travel 20 miles to collect from the depot. How can they still be in business?”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I sincerely apologise that you had a negative experience with APC Overnight. Thank you for bringing this to our attention. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“Was provided a time-slot, watched the tracking when available and could see my parcel was nearby on several occasions. Tracking information was turned off and on a couple of times, before finally being turned off completely. No indication why it was not delivered, no contact, and no replacement delivery date given. Parcel was a game I intended to play on release date. Absolutely awful, would never use if any alternative available.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I am sorry to hear that your parcel was late. Thank you for bringing this to our attention. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“My delivery was perfect. Informed all the way by email and message. Delivered on time with photo . I read some bad reviews for APD. I think people are more likely to add a review if it's bad. So I thought I would make the effort and report my experience. I couldn't be more happy with the service.”

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Posted 3 years ago

Hello, Thank you for this positive review! we are pleased you are happy with the service we provided you. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“The worst delivery/courier company ever! They annouce by email that that they have a parcel due for delivery.... they don't say which day or when, so you're left guessing when it maybe be. Then you get a card saying they've attempted delivery and the parcel is back at the depot! You can't ask them to leave the parcel in a safe place or with a neighbour. Rubbish service.”

Helpful Report

Posted 3 years ago

Hello, I am sorry to hear you do not have your parcel, please can you email us your delivery postcode so we can investigate this for you. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“Who on earth is this useless Jemima. Is she having a laugh. Her replies are a disgrace and fob offs. Should be sacked”

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Posted 3 years ago

“Dishonest behaviour on several occasions from them, they send a message as they been to the address and unable to deliver your parce, while you are at home on a ground floor when you can clearly monitor and know no delivery attempts is being made, they pre analyse addresses for parking issues and simply don't bother trying to deliver. I have been told by the sender there was 3 delivery attempts made in 2 days one of them being Sunday, yeah right, they called me after my complains and pretend they can't locate my address where I get 50 deliveries some weeks, so how did you have 3 delivery attempts where you can't even locate the postcode. They continuesly write their own 5 star reviews, and hypocritically reply them, but no surprises there for me as corruption is contagious and spread amongst all workers... Stay away from them they are crooks!!!”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I sincerely apologise that you had a negative experience with APC Overnight. Thank you for bringing this to our attention. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“After initial blip with delivery couldn't find the address they redeemed themselves by Malcolm from APC depot managed to get my beautiful Turners pies redelivered. E for effort but sadly not on the Birthday!”

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Posted 3 years ago

Hello, Thank you for this positive review! we are pleased you are happy with the service we provided you. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“absolutely shocking same story (Driver) stopped at Drop 50 and we were 59. it was due for delivery between 3 and 5 pm. The driver stopped drop 50 and went back to the depot. Depot close at 6 pm. Nobody to contact Emergency package just missed! The local depot is GS Couriers near Lincoln. if any business attempts to use a PC to deliver a package to us, we will tell them under no circumstances. Should I do that and find another Currier like DPD.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I am sorry to hear that you have had a poor experience with APC Overnight, if you do require assistance with a delivery, please do email us your consignment number and postcode. Thank you for bringing this to our attention. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

“Gave me a day/time to deliver it didn't come I contacted gave me another day/time and still haven't bothered delivering”

Helpful Report

Posted 3 years ago

Hello, I am sorry to hear you do not have your parcel, please can you email us your delivery postcode so we can investigate this for you. Jemima Customer.relations@apc-overnight.com

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

Apc Overnight Reviews

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