Apéro Label Reviews

Name: Apéro Label
Address: 32 COLLINGWOOD ST, ALBION, Albion
Rating: 4.69

4.7 Rating 799 Reviews

92 %

of reviewers recommend Apéro Label

4.7

Based on 799 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Apéro Label 5 star review on 25th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor quality- one wash (cold), the neck has warped and the top has shrunk. Definitely not worth the money.”

Helpful Report

Posted 1 year ago

We are so sorry to hear this Audrey. We have contacted you via email to rectify the issue. Xx

Posted 1 year ago

“I have not yet received my order and have followed up but no one has contacted me. Extremely frustrating”

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Posted 1 year ago

“Never again. Still waiting on my return and money and have heard nothing.”

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Posted 1 year ago

Hi Emily, your refund was processed at the beginning of August. We are very sorry that you feel you have had a negative experience with Apéro! We have contacted you via email to discuss this further.

Posted 1 year ago

“I purchased an XL. I'm a size 16 and it's so short in the mid section I barely wear it unless I'm around the house.”

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Posted 1 year ago

Thanks so much for your review Elyse. We are so sorry that you have found your tee to be too short. We have contacted you via email to discuss this issue further and to see if there is some kind of fault with your tee that we could investigate with you. Xx

Posted 1 year ago

“I wanted baggy so I brought the biggest sizes available. At 3/4XL you’d expect that, but I have size 12 shirts bigger than the size of these products. Really shameful that you promote being size inclusive and then that’s what you actually sell, be better.”

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Posted 2 years ago

“Purchased a breastfeeding friendly tee and the zips are not very functional when trying to feed. Too small and at an awkward angle. An expensive top I can really only wear at home.”

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Posted 2 years ago

“I would have refunded them if I hadn’t washed them before wear due to not be happy with them because the zipper is to far back under the arm pit and is super uncomfortable to breastfeed in.”

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Posted 2 years ago

Hi there, Thanks so much for taking the time to leave us a review. We will definitely pass this feedback on to our design team! We are sorry to hear you weren't completely satisfied with your Mére Tees. As the feeding tees are designed to be quite oversized, the zips do require this loose fit to be functional. We have found that some customers experienced this same difficulty when they went down a size. Therefore, the tee sat too firm and the zips were too far behind the armpit to provide accessibility to the breast for feeding. Therefore, we do recommend purchasing your normal size or even a size up in our feeding tees. We never wish for our customers to be left feeling unhappy with their purchase though, so we ask if you could please contact our customer care team on hello@aperolabel.com and they would love to assist you further xx

Posted 2 years ago

“The quality of the product is no where near the value of money that it cost to purchase, very disappointed, and it is a shame that they don't refund money, now l will have to choose something else, even thought the quality is poor”

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Posted 3 years ago

Thank you for taking the time to leave us a review. Our team are again very apologetic that you weren't completely satisfied with the quality of your items. We truly do value the quality of our products and definitely took your thoughts onboard. We are happy that we were also able to refund your order in full - as we would hate for you to be left with items you weren't completely happy with! Thank you again for your review and for your support xx

Posted 3 years ago

“I am unsure as to why I am sent a review to rate my purchase when the items have not arrived yet?”

Helpful Report

Posted 3 years ago

Hi Trish, We are sorry that you were sent a review to rate your purchase prior to receiving your order. This is an automated email sent out, which didn't take into account the significant mail delays with COVID-19. We apologise for this! Thank you so much for your incredible patience while you were waiting for your delivery from AusPost. Our team have looked into your order in our system and can see that it was delivered, which we are so happy to see! Unfortunately, tracking information/updates and the time it takes for our customer's parcels to be delivered is entirely dependent on AusPost's service - so we are so grateful for your patience as the couriers worked hard to get your delivery to you! We are also so grateful for your support and hope you are loving your Apero goodies! xx

Posted 3 years ago

“I have not yet received my order, I would love to leave feedback however it has been a number of weeks and I have not yet received my t-shirt :(”

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Posted 3 years ago

Hi Carly, Sorry that you were asked to review your order before you received it! Thank you so much for your incredible patience while you were waiting for your delivery from AusPost. Our team have looked into your order in our system and can see that it was delivered, which we are so happy to see! Unfortunately, tracking information/updates and the time it takes for our customer's parcels to be delivered is entirely dependent on AusPost's service - so we are so grateful for your patience as the courier's worked hard to get your delivery to you! We are also so grateful for your support and hope you are loving your Apero goodies! xx

Posted 3 years ago

“My tee came with a bug or dirt and as opened tissue paper it smudged next to the logo. Washed and soaked no luck haven’t even worn my beautiful tee”

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Posted 4 years ago

Hi Lauren. We are again so sorry to hear that this happened to your tee! We are so glad that our customer care team are in the process of rectifying this for you xx

Posted 4 years ago

“Your sizing is very small and tight. Your tops are beautiful and fantastic quality but very small.”

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Posted 4 years ago

Hi Angela, Thanks so much for your feedback! We will definitely pass this information over to our design team and take this on board for future pieces xx

Posted 4 years ago

Apéro Label is rated 4.7 based on 799 reviews