Apex Hunting have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Absolutely love the bow great price and easy to learn with
”
- Anonymous
“
Great product at a reasonable price. Fast delivery
”
- Peter Williams
“
It is a good product at a good price.
”
- Colin Taylor
“
Yep ordered a compound bow. Delivery perfect.
Good value
Ultra powerful for a beginner (70 pounds?!).
On the down side and because I m a beginner, I would have liked a bit more instructions (booklet?)
”
- Simon Lionnet
“
Fantastic service, quick delivery and great communication.
”
- Nadia Coleman
“
Exceptional customer service, super fast delivery.
The standard by which all archery stores should aspire, which sadly in Australia is lacking at other suppliers. My go-to store for things archery.
”
- Anonymous
“
I rang Apex Archery and asked if I could exchange the 12 inch for a 10 inch and was advised to refer to the returns policy, which unfortunately states that any items taken out of the packaging cannot be returned which I find a bit unfair, but I will sort a suitable solution myself.
”
- Thomas Brown
“
Not being able to get refund for an unavailable size is not a great experience
”
- Arsalan Javed
“
Wrong size recommendation. Will have to get a refund. As they do not fit.
”
- Andrew Robinson
“
Shipping . I payed express and items were picked two to three days later and still have not arrived I will be chasing a full refund on express payment. Everything else has been fine I like the product.
”
- Ragen Webb
“
Fantastic service, quick delivery and great communication.
”
- Nadia Coleman
“
Fast service,, Efficient.. Thanks
”
- Darren Shaw
“
Exceptional customer service, super fast delivery.
The standard by which all archery stores should aspire, which sadly in Australia is lacking at other suppliers. My go-to store for things archery.
”
- Anonymous
