Apex Hunting have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Arrived undamaged and as described.
Great for the price
”
- Anonymous
“
But the Ragim Longbow is a beauty - very happy with the purchase and it is a very reasonable price.
”
- Anonymous
“
And I genuinely would only recommend to buy things here if it's a good price, other then that they help to sell you a bow.
”
- Anonymous
“
Ordering is easy simple and fast delivery. Great jobs
”
- Zoran Tubakovic
“
My new Feral Boar 3D target arrived well wrapped and protected. Delivery was inside the targeted timeframe. Post delivery service and advice from APEX staff was awesome! Looking forward to the weekend and sticking some shafts in this poor pig. He he.
”
- Russ Johnson
“
very fast delivery and very good customer service
”
- Daniel Balaban
“
I rang Apex Archery and asked if I could exchange the 12 inch for a 10 inch and was advised to refer to the returns policy, which unfortunately states that any items taken out of the packaging cannot be returned which I find a bit unfair, but I will sort a suitable solution myself.
”
- Thomas Brown
“
Wrong size recommendation. Will have to get a refund. As they do not fit.
”
- Andrew Robinson
“
Shipping . I payed express and items were picked two to three days later and still have not arrived I will be chasing a full refund on express payment. Everything else has been fine I like the product.
”
- Ragen Webb
“
The bow string snapped after 3 shots. Want refund
”
- Blake Smith
“
Great service once again. Fast and reliable shipping. The vortex 1400 range finder is perfect for my needs.
Returning customer once again.
Thanks
”
- Dan Saavedra
“
Great service. Got to me in a couple of days. So impressed thanks
”
- Bert Mansfield
“
Probably the best service I have ever had from any company, absolutely recommend them and the only place I look to when purchasing now
”
- Scott Doyle
