Apex Hunting have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
The hunters element canyon pack is comfortable to wear and plenty of room for all the gear I need to pack. Great price. Staff were friendly and knowledgeable on their products.
”
- Geoff Yates
“
Great arrows for the price.
”
- Allan Hall
“
Right product.
Good price.
Great service
”
- Scott Johnson
“
Wonderful customer service, very helpful, checked bow and placed in field case we bought. Reasonable postage and prompt delivery.
”
- Anonymous
“
Great service excellent products
Delivery is fast
Can't fault any thing
Cheers Jarrod 👍👍👍
”
- Jarrod Ritchie
“
Staff are very helpful and friendly and delivery was quick
”
- Mark Foster
“
I rang Apex Archery and asked if I could exchange the 12 inch for a 10 inch and was advised to refer to the returns policy, which unfortunately states that any items taken out of the packaging cannot be returned which I find a bit unfair, but I will sort a suitable solution myself.
”
- Thomas Brown
“
Wrong size recommendation. Will have to get a refund. As they do not fit.
”
- Andrew Robinson
“
Shipping . I payed express and items were picked two to three days later and still have not arrived I will be chasing a full refund on express payment. Everything else has been fine I like the product.
”
- Ragen Webb
“
The bow string snapped after 3 shots. Want refund
”
- Blake Smith
“
So where do I start I placed an online order and received it in the mail few days after. I ordered a pair of pants too big by accident,apex return policy was awesome to say the least I sent them back after filling out some details and when Apex received them they sent the correct size back no questions asked. Their customer service was great as well as their communication. I will be purchasing from them again
”
- Luke Dickson
“
Wonderful customer service, very helpful, checked bow and placed in field case we bought. Reasonable postage and prompt delivery.
”
- Anonymous
“
Great service excellent products
Delivery is fast
Can't fault any thing
Cheers Jarrod 👍👍👍
”
- Jarrod Ritchie