Apex Hunting have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Very happy with customer service and speedy delivery. Great range of products at a good price.
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- Anonymous
“
Good products, good price!
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- Graham Hutchins
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Good product. Great price. Fast delivery. Good service as always.
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- Johnathan Farnell
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Extremely fast delivery and a good range of in stock items. I will definitely buy from apex again and recommend them to friends.
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- Anonymous
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Excellent products and service and very fast delivery.
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- Karen Mathewson
“
Very happy with my Berserker Evolve 75. Delivery was quick even though I’m in regional QLD and the product is high quality. It would be nice to include some simple product introduction with coloured pictures. Very good overall experience.
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- Amir Attarnejad
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I rang Apex Archery and asked if I could exchange the 12 inch for a 10 inch and was advised to refer to the returns policy, which unfortunately states that any items taken out of the packaging cannot be returned which I find a bit unfair, but I will sort a suitable solution myself.
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- Thomas Brown
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Shipping . I payed express and items were picked two to three days later and still have not arrived I will be chasing a full refund on express payment. Everything else has been fine I like the product.
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- Ragen Webb
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The bow string snapped after 3 shots. Want refund
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- Blake Smith
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Had a little mix up with the original order and emailed for support.
Service was awesome and dealt with and taken care of straight away, look forward to using Apex Hunting again in the future.
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- Anonymous
“
Service was good. Store very clean & tidy.
My only criticism is it would be better if you had more sizes in stock, and you need some random socks for trying on boots for people who walk in with thongs on and forget to bring socks.
I'm not buying a pair of $40 socks just to try on some boots.
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- Dean Dibeler
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Great products and service
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- Simon Barnes
