Good afternoon,
Thank you for taking the time to leave us a review, so glad to hear that you were happy with the products you had received. Hope to hear from you again soon :)
Kindest regards,
Shaunie
Good morning,
Thank you for taking the time to leave us with a review, so glad to hear that you were happy with our service! Hope to hear from you again soon :)
Kindest regards,
Shaunie
Hi Doreen,
Thank you for taking the time to leave us a review, so glad you were happy with our next working day delivery and the product were just right for you :) Hope to hear from you again soon!
Kindest regards,
Shaunie
“I had a bit of an issue with my last order, it was rectified by APL immediately. Everything else about the order was perfect including delivery time!”
Hi Sandy,
Thank you for taking the time to leave us a review, so glad to hear that we were able to resolve the issue immediately and process your order quickly! Hope to hear from you again soon :)
Kindest regards,
Shaunie
Good afternoon,
Thank you for taking the time to leave us with a review, so glad to hear that you were able to find everything you wanted straight from our website! Hope to hear from you again soon :)
Kindest regards,
Shaunie
Hi Nichola,
Thank you for taking the time to leave us with a review, so pleased to hear that you were happy with the service you had received for APL! Hope to hear from you again soon :)
Kindest regards,
Shaunie
Hi Mike,
Thank you for taking the time to leave us with a review, so glad to hear that you were happy with the customer service and delivery! Hope to hear from you again soon :)
Kindest regards,
Shaunie
Hi Darren,
Thank you for taking the time to leave us a review, so glad to hear that you are happy with our service! Hope to hear from you again soon :)
Kindest regards,
Shaunie
“I'm really happy with the service I received from APL Packaging. The bags I ordered were out of stock but I received a phone call to update me and another bag was suggested. I received these the next day. An efficient, fast service. Would definitely order from again. Thank you”
Hi Nina,
Thank you for taking the time to leave us a wonderful review, so glad we were able to offer you an alternative bag and the issue was resolved quickly. Hope to hear from you again soon! Have a lovely weekend :)
Kindest regards,
Shaunie
Hi Norma,
Thank you for taking the time to leave us a lovely review, so glad to hear that you were happy with the service you had received from APL. Hope to hear from you again soon! Have a wonderful weekend :)
Kindest regards,
Shaunie
Hi Carol,
Thank you for taking the time to leave us a review, so glad to hear that you were happy with the quality of our product! Hope to hear from you again soon :)
Kindest regards,
Shaunie
Good morning Joan,
Thank you for taking the time to leave us a review, so glad you were happy with the service you had received from APL! Hope to hear from you again soon :)
Kindest regards,
Shaunie
Good morning,
Thank you for taking the time to leave us a review, so glad we were able to answer your query over the phone :) Hope to hear from you again soon!
Kindest regards,
Shaunie
“The delivery arrived quickly and was as purchased. However the packaging left a bit to be desired. The paper was in two boxes but there was nothing to hold the reams in place inside the boxes, so two of the reams were ruined in transit as they have fallen around inside the box.”
Hi Sandy,
Thank you for taking the time to leave a review, I am sorry to hear that the two reams were damaged in transit. I will certainly let our warehouse team know to pack the reams more securely in the future. In the meantime we will replace the two reams for you free of charge.
Kindest regards,
Shaunie
Hi Sara,
Thank you for taking the time to leave us a review, so glad to hear that you were happy with our next day delivery! Hope to hear from you again soon :)
Kindest regards,
Shaunie
Good afternoon,
Thank you for taking the time to leave us a review, so glad we were able to correct that quickly for you! Hope to hear from you again soon :)
Kindest regards,
Shaunie
“Paid for before 1030 delivery, didn't happen. Still waiting for refund. Bags however are wonderful. Great quality, amazing colour and very well made!”
Hi Lou,
Thank you for taking the time to leave us a review, I am sorry to hear that your delivery was not made before 10.30am. We have checked all means of communication and cannot see any refund request from you. Not a problem I have requested the refund for you now and should be with you soon. Hope to hear from you again soon :)
Kindest regards,
Shaunie
Hi Martin,
Thank you for taking the time to leave us a review. I am sorry to hear that you had received your order at that time. I have just check on your order and I can see that you paid for next day delivery and not pre 10am. Can you confirm if you selected an upgrade through our website or directly with DPD so we can look into this further for you.
Kindest regards,
Shaunie
Good afternoon,
Thank you for taking the time to leave us with a review, so glad to hear that! Hope to hear from you again soon, have a lovely weekend :)
Kindest regards,
Shaunie