“Initially main part of my order was out of stock, a quick call from APL gave me warning that it might take a week or 10 days. All the items arrived quickly with 3 days of the call. Always good service from APL.”
Hi Hannah, thank you so much for your lovely review! Very pleased you are happy with your tissue paper. Hope to hear from you again soon. Best regards, Kati
“Very quick response to the order, also a next day curtesy e-mail after I tried to use the 'chat' service on a Bank Holiday. Not sure where to find the Invoice though”
Hi Liz, thank you for your lovely review. Yes that was me on seeing you had contacted us on live chat on the bank holiday... glad we got it all sorted for you. I have just sent you the invoice for your records. Have a lovely rest of the week. Best regards, Kati
“Swift delivery after purchase, well packaged so arrived safely. More details on linen draw string bag sizes would have been helpful (image with dimensions on to show where string pull is would avoid future confusion).”
Hi Michelle, thank you for your kind review and particularly the information on the linen bag image, it most definitely does need to show that the height is up to the string. It is being changed on the website right away. Thank you very much for that. Hope to hear from you again soon. Have a lovely rest of the week. Best regards, Kati
Hi Chloe, thank you so much for your lovely review! We're happy you're happy! Please call on us again soon. We'll look forward to hearing from you. Best regards, Kati & the team
