“Another excellent experience with APL packaging. Every time I use this company I am impressed with both their products and the team behind them. This time I dealt with Clare in customer services and Shirley from the production team, both were very helpful and always quick to respond to my queries. Thrilled with my new 'Date Night' and 'Love' matchboxes. Thank you!”
Hiya Philippa,
What wonderful words! thank you so much for your kind review, we do our best to get great packaging products to our customers and it is excellent to hear that you are happy with your order.
I will pass on to Shirley about the customer service you received with us, who I am sure will be delighted to hear!
Great to work with you and we look forward to hearing from you in the future :)
Kind regards,
Clare
Hiya Anthony,
They certainly are super chaps in the warehouse team! I will pass on your kind comments to them. Pleasure working with you.
Kind regards,
Clare
“I needed to order some luxury branded presentation boxes. The ordering stage was very quick and simple. It took less than 7 days to arrive. The quality of the boxes is outstanding, as is the foil printing of our company logo on the front. It's exactly what I needed, yet I'm thoroughly impressed that they've turned out much better than I expected. Top service from this company and I will most definitely be using them again in the future. Thank you again to all at APL Packaging!”
Hi Ella, Thank you for your lovely review! We are so happy that you're pleased with everything and we will definitely be looking forward to hearing from you again. I will share your review to all the Production team too, they will be over the moon! Best regards and have a great week, Kati
Good morning Nick, thank you for your lovely review! So glad you're happy with everything and look forward to hearing from you again very soon! Have a great week. Best regards, Kati
Hi Felicity, Thank you for your lovely review. We are so pleased you're happy with everything. Hope to hear from you again soon! Have good rest of the week. Best regards, Kati
Hi Sara,
Thank you for your review, we are very pleased you like our products. If you do find the same somewhere else and cheaper we are happy to price match for you. Hope to hear from you again soon. Best regards, Kati
“Easy website to use. They had exactly what I needed at a great price. However, I did not like that they do not give you the option of standard delivery and you need to spend almost £7 in a next day delivery, almost the same amount of the product that I was buying.”
Hi Amaia, Thank you for your review. So glad you liked your products. Sorry about the next day delivery only option but it's because we use a very loyal and reliable courier service so it's always just next working day no matter what unless it's different part of the UK. It wouldn't cost any less if it takes a week so we aim to make sure all plain stock is next day.
Hope to hear from you again soon. Best regards, Kati
