“AVOID THIS COMPANY !!!
They are straight out scammers.
Destroyed a lot of my stuff and don't want to pay anything back. Charged me more money on arrival over phone to unload the van (only my girlfriend was at the destination address).
They're lying about circumstances (driver was just throwing everything in the dirt on the road and then left, it looked like a dump. Afterwards saying he was told to leave, which my girlfriend never did.)
Also my expensive skateboard got stolen.
They refuse to pay anything after months of writing back and forth.
WORST COMPANY I'VE EVER ENCOUNTERED !!
I'll look for legal steps now.
Safe yourself a lot of headaches and don't go with them.”
“AVOID THIS COMPANY !!!
They are straight out scammers.
Destroyed a lot of my stuff and don't want to pay anything back. Charged me more money on arrival over phone to unload the van (only my girlfriend was at the destination address).
They're lying about circumstances (driver was just throwing everything in the dirt on the road and then left, it looked like a dump. Afterwards saying he was told to leave, which my girlfriend never did.)
They refuse to pay anything after months of writing back and forth.
WORST COMPANY I'VE EVER ENCOUNTERED !!
I'll look for legal steps now.
Safe yourself a lot of headaches and don't go with them.”
“terrible experience. I paid 150 euros for upper floor assistance, where the guy helps you move the boxes rather than stay at the van and this was not provided, the guy also asked for extra 200 euros for helping out on groud floor. I also paid extra 150 for a tail lift for extremely heavy stuff which was not provided, I was asked if I wanted a 50 euro refund for a service that I paid 3x as much, did not receive this refund, where I at least deserve the whole amount given I had to pay other men to load the truck. It's been over 3 months of the claim and they did nothing other than "investigate", still extremely dissatisfied with their solutions. Also the driver was polish and spoke no english - we could not communicate.”
“This is EUROPEAN MOVING . Please don`t get confused by their fake reviews. Same staff, same owner, same fraudsters and thieves. NEVER USE THEM. There is group in social media about scams of this company. BE AWARE!!!!!!!!!!!!”
“Pleased with their service from start to finish. A couple of days before my move, the transport people called me to make sure everything was good to go and gave me a pickup time. They arrived on time and i didn't have to do a thing. If you are considering booking with them, don't think twice. It was worth every penny to take this grand stress off my shoulders.”
“Decent service provided by App A Van. I am a frequent traveller and my job requires me to move every two to three years. So, I approached them and the platform helped me get affordable quotes.
After booking, one transport guy told me about the whole process from start to end on my move. My items arrived and were set up where I asked for them to be placed shortly after I arrived. I will use them in the future.”
“Happy with the service! Got various good quotes from multiple transporters and the complete process from getting quotes to delivering goods was smooth. Price charged was also reasonable and it's definitely a good deal.”
“My family moved apartments last week. Although we have used app a van for a move before too, we loved our experience last week, the guys were hardworking, industrious and helpful. They packed up our entire kitchen, including some fragile items and still everything arrived at our new place without a scratch. Well done team!”
“We used app a van for house removals after they were recommended to us. Guys were thoughtful, polite, very efficient and careful. Fantastic service at a great price, the cheapest of all the quotes.
Large and heavy pieces of furniture were moved very carefully with no damage to any decorations. My family was pleased with their service. I will definitely use them again.”
“We recently hired their transporter for our move to London. They were reasonably priced and were on time. The men were clearly very experienced in packing and moving heavy furniture. I was dazzled with their integrity.”
“Used them to move. The transport guys worked really hard and were very careful and considerate. Handled my last minute request with no issues.
My plan got preponed so couldn't provide them with the exact weight of the items which created a problem later. Therefore, during the loading of the vehicle, it was found out that the load quantity was over the allowed amount. So, i had to pay some additional charges. This was the only problem i faced, everything else was done as planned.
In my opinion, the service is inexpensive and you should definitely try it!”
“Très grande écoute et disponibilité. Mon déménagement Montreuil / Perpignan c'est impeccablement passé avec le respect des horaires et des biens : le chauffeur m'a aidé a charger et décharger les cartons, et le tout s'est passé sans mauvaise surprise ! Je recommande fortement. Merci encore à toute l'équipe...”
