“
Terrible customer service.
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posted 9 months ago
- Lewis Hart
“
Appalling service - order placed 8th Oct - delivery promised by 19th. Shunted between delivery company who says don’t have order - and this awful company who completely disregard all pleas for help - during lockdown left without a fridge freezer - disgraceful.
”
posted 4 years ago
- Marian
“
Happy with tumble dryer however disappointing customer service.
”
posted 5 years ago
- Anonymous
“
The fan is meant to work when the temperature drops below the pre-set temperature of the room, ours will only turn on when the temperature is pre-set to 30c, honestly who'd want a heater going at that temperature?
Phoned customer service, held on for 20 mins, cut off.
”
posted 6 years ago
- Anonymous
“
We ordered wrong I've. They were going to deliver the right one but would not pick up the wrong one. We had to arrange our own courier and the company who they recommended didn't pick it up. So that cost me a further £12 admin fee to cancel that. IV now had a very large mobile bill which was £45 more due to the calls to Appliance Direct to get the problem resolved because it's an 08 number and they put u in Queues waiting to speak to someone which was over 15 mins each time to get the matter resolved. Dreadful customer service!!!
”
posted 7 years ago
- Colin & Tricia
