Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.47

4.5 Rating 133 Reviews

87 %

of reviewers recommend Appliance Direct

Company Reviews

Questions

Metrics

4.5

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Appliance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliance Direct 1 star review on 6th November 2020

Marian

Appliance Direct 5 star review on 26th August 2020

Lindsey

Anonymous

Anonymous // 01/01/2019

Return to All Reviews

Marian

“Appalling service - order placed 8th Oct - delivery promised by 19th. Shunted between delivery company who says don’t have order - and this awful company who completely disregard all pleas for help - during lockdown left without a fridge freezer - disgraceful.”

Helpful Report

Posted 3 years ago

Lindsey

“I ordered a retro fridge freezer. It is Appliance directs own brand. I'm delighted with it. The gentleman who called me about my order was a delight to speak with and told me how AD are a family company and they are proud of their own brand products. I was given a delivery date. I was kept informed and the drivers contacted me on the day with a revised earlier delivery slot. Everything went according to plan. I have no problems with the fridge freezer and I would recommend and buy from them again. Thank you!”

Helpful Report

Posted 3 years ago

Appliance Direct is rated 4.5 based on 133 reviews