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ao.com Reviews

4.2 Rating 4,219 Reviews
B-
Happiness Grade
Read ao.com Reviews

Phone:

0344 324 9222

Email:

customerservices@ao.com

Location:

AO World PLC 5a The Parklands Lostock

B-

Delivery - Fast

74.14%
Industry Average
Getting it to my property was pretty difficult , but the lads were up to the challenge! We have our new fridge freezer installed and working within 72 hours of ordering, and the delivery guys were amazing; polite, professional and worked their socks off to get a very large and heavy item into a difficult to reach space.
posted 1 month ago - Wayne Stott
Delivery was great they were polite and respectful of not damaging anything. Sufy and Jagy delivered to the room I needed the washing machine in. Thanks
posted 1 month ago - Kashif Farooq
I was very impressed with AO. I ordered an integrated product, but I ordered the wrong size. However, their customer sevices made the returns process,re-delivery and installation a very smooth process. Will use again
posted 2 months ago - Scott B
Zak and Greg amazing delivery drivers took up my fridge freezer like it was nothing. Good service by customer service mark on my item and they’re swapping it. Great service all over
posted 9 months ago - T Lovelock- Shand
Easy to order replacement microwave. Next day delivery was fantastic - kept up to date and received phone call when delivery was imminent. Very polite and careful. Very smooth transaction from start to finish! As always with AO!
posted 10 months ago - Anonymous
Given a 4 hour delivery slot which turned into almost 8 hours.
posted 11 months ago - Catherine Weir
Ordered online. Courtsey call from customer services to confirm delivery etc. Excellent service from delivery team today. Washing machine itselfs looks great. Once I've installed it I'm sure will be fab. Can't fault AO... Not my first time using them, won't be the last either.
posted 11 months ago - C Endean
Had a range cooker delivered today! Two really friendly and helpful delivery men! Nothing was too much trouble for them! So polite and friendly 👍🏻 thank you Lesley & Tony
posted 1 year ago - Lesley & Tony Murtagh
Orderd a Beko fridge freezer ordering online was easy kept informed all the way to delivery the delivery drivers were excellent and so helpful thank you all at A0
posted 1 year ago - Anthonyprice
Purchased a tumble dryer condenser from Boots on behalf of AO. Both very prompt at phone communication and lovely delivery personnel. Had to wait a month for another retailer to deliver and they never did, had to cancel and never regretted buying from AO/Boots instead! Delivery withing the same week. Very pleased!
posted 1 year ago - Kon