ao.com Reviews

4.3 Rating 4,129 Reviews
B-
Happiness Grade
Read ao.com Reviews

Phone:

0344 324 9222

Email:

customerservices@ao.com

Location:

AO World PLC 5a The Parklands Lostock

B-

Delivery - Average

67.44%
Industry Average
99 per year because it offered free delivery and free removal of my old fridge freezer, and it was £10 cheaper with membership.
posted 2 weeks ago - Susan Heaton
Had a delivery to day 31st January. As always kept y informed of delivery time . Rang to say be about 20 mins away.. excellent service and wonderfull delivery men.. ... can't recommend enough ...
posted 2 months ago - Anonymous
This review is for EXP15, Ed and Frank, delivery drivers/engineers, who were extremely helpful and sorted out my fridge for me... at last! Many thanks guys x
posted 3 months ago - Anonymous
Over the last 2 years orderd many items From AO and never had any problems With there delivery items or service.
posted 5 months ago - Mr.S.Allchin.
AO customer service were brilliant in sorting out a replacement, Vicky was very helpful with sorting replacement suggestions, arranging the collection and delivery of the product(s) The difference in payment was dropped into my account within 3 days of exchange The delivery guys were very helpful and great at testing before leaving.
posted 1 year ago - Caroline - Hampshire
Bought an electric cooker from them was cheaper than anywhere else then got an exrtra money off deal thrown in as well, Great. Was phoned & emailed as to my delivery time needed { you can pick free delivery as long as you don't want things superfast} The delivery men were on time very efficient placed right in the spot. Was the phoned later that day to ask if all had gone well . It had, very happy.
posted 1 year ago - Frank Howard
We had Martin and Louis delivery our washing machine, they were more than helpful and helped install and set this up. They were so friendly, they offered us the free teddy bears which we gave to our children. Super polite. Thanks guys.
posted 2 years ago - Natalie
I have bought a few items from this company and each time their employees from the delivery people to the sales people they have all been excellent Very efficient service
posted 2 years ago - Anonymous
I ordered a Samsung sound bar was kept updated with the order and the delivery was here on time. I will most definitely order again form ao.com. The sound bar is well worth the money.
posted 2 years ago - Jamie
They were not friendly and didn't advise me at all, they were more concerned about getting their next delivery slot.
posted 2 years ago - Adam H