ao.com Reviews

4.3 Rating 4,129 Reviews
C
Happiness Grade
Read ao.com Reviews

Phone:

0344 324 9222

Email:

customerservices@ao.com

Location:

AO World PLC 5a The Parklands Lostock

C

Customer Service - Average

60.81%
Industry Average
The service I got was amazing.
posted 2 weeks ago - Susan Heaton
Had a delivery to day 31st January. As always kept y informed of delivery time . Rang to say be about 20 mins away.. excellent service and wonderfull delivery men.. ... can't recommend enough ...
posted 2 months ago - Anonymous
Ordered a new washer which was delivered and fitted wish a few days and old one taken away. Excellent service
posted 3 months ago - Marian Harris
Great phone Fab service
posted 4 months ago - Anonymous
Over the last 2 years orderd many items From AO and never had any problems With there delivery items or service.
posted 5 months ago - Mr.S.Allchin.
Cooker was delivered this morning to 141station rd CM0 8HJ, the crew were absolutely amazing, nothing was too much effort. They were polite, informative and the service was excellent. Everything was superb. Thanks to those 2 guys today.
posted 1 year ago - Jo
Excellent service. I am a disabled fellow and got a grant for a new cooker. The 2 chaps that came and fitted it were so professional and top chaps. I am so grateful for their work and their manner. I want to say a big thank you to those 2 chaps. (16/11/2022)
posted 1 year ago - Andy Ross
AO customer service were brilliant in sorting out a replacement, Vicky was very helpful with sorting replacement suggestions, arranging the collection and delivery of the product(s) The difference in payment was dropped into my account within 3 days of exchange The delivery guys were very helpful and great at testing before leaving.
posted 1 year ago - Caroline - Hampshire
I spoke to a lady from customer service about the problem I was having with the weight of the vacuum I’d brought. She went out of her way to help me to exchange the vac for a lighter model that was yesterday afternoon.i have just received a replacement at 10 o’clock this morning I think. Excellent service 10 out of 10. I would also recommend the driver who was very pleasant names mark and Skye 10/10
posted 1 year ago - Jennifer Blakemore
Picked up my washing maching for recycling. I was kept informed on the day when they would arrive and the two men were very polite and helpful. I was more than happy with the service. First class.
posted 1 year ago - Anonymous