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ao.com Reviews

4.2 Rating 4,207 Reviews
A-
Happiness Grade
Read ao.com Reviews

Phone:

0344 324 9222

Email:

customerservices@ao.com

Location:

AO World PLC 5a The Parklands Lostock

A-

Customer Service - Good

81.25%
Industry Average
I have now ordered 12 products from a and o from washing machines, cooker, fridge, freezer etc. I would never order from anywhere else. I have always found their customer service excellent. Wanted to thank Kaye particularly for her help and patience in ordering a replacement remote for our new television. A very happy customer! .
posted 3 weeks ago - Linda James
Zak and Greg amazing delivery drivers took up my fridge freezer like it was nothing. Good service by customer service mark on my item and they’re swapping it. Great service all over
posted 3 months ago - T Lovelock- Shand
Ordered online. Courtsey call from customer services to confirm delivery etc. Excellent service from delivery team today. Washing machine itselfs looks great. Once I've installed it I'm sure will be fab. Can't fault AO... Not my first time using them, won't be the last either.
posted 5 months ago - C Endean
The AO customer service team were so helpful and arranged for my CANDY FIDC X615 to be delivered quickly.
posted 6 months ago - Jane Lambert
Always good prices and quality products with good customer service
posted 11 months ago - Emma Daly
Really great service they delivered the fridge freezer and oven up 4 flights of stairs for me and installed the oven in done all the electrics they seemed to know what they were doing of and both were friendly will order other things off them in the near future
posted 1 year ago - Jodie E
Excellent service. Easy to place order. Delivery on time on date required. Excellent delivery staff. Goods placed exactly where I wanted them. Will use again
posted 1 year ago - Anonymous
Fantastic service seamless from ordering to delivery. I had to call them to add to my order I was so impressed with the help. And the icing on the cake was the delivery. The guys were so helpful. So good to buy from such a professional company
posted 1 year ago - Tracy
I purchased an American fridge from ao.com recently and I have to say the service has been fantastic. We had to put back our delivery day quite a few times due to renovation work at our property. During this time the fridge reduced in price and they was happy to honour the reduction and refund us. On delivery day the delivery guys were so careful and helpful. Thank you so much AO, keep doing what you do as it’s amazing.
posted 1 year ago - Donna Huart
The service I got was amazing.
posted 1 year ago - Susan Heaton