Login
Start Free Trial Are you a business? Click Here

Appliances Direct Online Reviews

4.8 Rating 132 Reviews
89 %
of reviewers recommend Appliances Direct Online

About Appliances Direct Online:

ADO has appliances online that you want most such as kitchen appliances, Asko washing machines, Westinghouse Fridges, coffee machines, Sony LED TV, digital radio, and many more.

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very friendly and helpful customer service team. Very fast and prompt delivery on the day you ask for and kept well informed about when delivery would be made. Delivery/pick up guys were nice and friendly would do anything to help. The only issue I had was with the guy who was helping the person to deliver my item he took it upon himself to get my item from the van without help and dropped it whilst the other person was using his trolley to remove my old appliance instead of waiting for him to bring back the trolley and then get it off the tail lift of the van. Thank heavens the item wasn't damaged only the outer packaging
Helpful Report
Posted 4 years ago
Simple, straightforward. Delivered as promised and in the precise timeslot. Will use Appliances Direct again.
Helpful Report
Posted 4 years ago
Good price, delivery next day. No problems 😊
Helpful Report
Posted 4 years ago
Excellent product and very quick delivery
Helpful Report
Posted 4 years ago
Efficient and delivered on time
Helpful Report
Posted 4 years ago
I ordered a Belfast sink on 11th sept with 24hr delivery as kitchen worktop was being templated and needed it asap. Postage cost £40, arrived 14th, not impressed!. complained and had refund. Unable to get through on phones or email. Wont use again for sure.
Helpful Report
Posted 4 years ago
Ordering and delivery all as promised, kept me informed of status of order right up to point of delivery. Delivery staff polite and helpful. I will definitely use them again For any future needs.
Helpful Report
Posted 4 years ago
Clear and simple website. The oven arrived early the following day and works perfectly. The delivery guys were friendly so all good including the overall price.
Helpful Report
Posted 4 years ago
Fast and efficient.
Helpful Report
Posted 4 years ago
I ordered a cooling fan from this company and I was delighted to receive it the next day. Excellent service
Helpful Report
Posted 4 years ago
Found what I wanted, tower fan, ordered easily, delivery great, product exactly as described. Price was right. Great service. Will use again
Helpful Report
Posted 4 years ago
Recently purchased fridge & fridge freezer. Excellent company , good selection of items to choose from.
Helpful Report
Posted 4 years ago
Lunchtime. hot day, full fridge freezer, warm interior...panic, well not quite! Pick up laptop, search for ‘standing. Lunchtime next day, chosen appliance beginning it’s half hour settle, soon switch on...........most saved and transferred. Thank you. You certainly do exactly what you say on the tin.
Helpful Report
Posted 4 years ago
Third time I have used this company and yet again excellent service. Ordered kettle and arrived within 48 hrs.
Helpful Report
Posted 4 years ago
Good prices, good selection of different goods. Easy online order experience. Very quick delivery service. Good contact from customer service.
Helpful Report
Posted 4 years ago
Excellent company to deal with. Tumble drier ordered Tuesday delivered Wednesday lunch time. Very helpful driver. All first class.
Helpful Report
Posted 4 years ago
Excellent product & delivery as stated. Overall very good service.
Helpful Report
Posted 5 years ago
The whole process was quick, efficient and very professional. Customer service was fantastic for keeping me informed through the order and delivery process. Would use again with no hesitation.
Helpful Report
Posted 5 years ago
Very quick and efficient very friendly delivery men
Helpful Report
Posted 5 years ago
We are 6 days overdue receipt of this item. We have made a number of e-mail representations to you and no answer or explanation has been forthcoming. A number of telephone calls have been made and an automated response confirming delivery should have been 30th June! Our bathroom fitter has now moved ont another project now. Can someone please contact us with an update an explanation. Not very good customer service for this transaction.Pandemic is not to be used for no communication response or tracking history.
Helpful Report
Posted 5 years ago
Appliances Direct Online is rated 4.8 based on 132 reviews