ADO has appliances online that you want most such as kitchen appliances, Asko washing machines, Westinghouse Fridges, coffee machines, Sony LED TV, digital radio, and many more.
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“Product did not work out of box . Phoned and told to try in bathroom we have quite a few dehumidifiers as I am a property company . A week later I had a label printed for a collection but no collection had been arranged . The return info said I would hear by 11/7/21. . I purchased this in 29th June 21 . This customer service for a new item out of the box not to work is not acceptable . I have now paid for another one for delivery on the same day as the revised collection . I will then wait for a credit of faulty one . I hope I don’t pay 2 delivery charges and 2 credit card supplements . I thought retailers were not allowed to charge a premium for a credit card . On the second one the credit card payment did not work so it was done manually .I do feel sorry for the staff for such a rubbish system , I was in retail for over 32 years and I would not like to be on the front line if this company !!!”
“I have been more than pleased with dealing with Appliances Direct especially Dennis working from home. I had a fault with my hotpoint hob and he put me through directly and said any probs to get back. We'll done”
“Amazing company...easy to order online, excellent services also provided.
Ordered a new washing machine, company delivered next day. Removed old one and connected new one.
The delivery and installation staff communicated about delivery time and were extremely professional and courteous.
Highly recommend.”
“The gentleman with whom I spoke on the phone was very helpful - a mature youngish man - understood what I was wanting - and suggested that the appliance I chose would suit well - it arrived as I was told it would- day and time slot - and meets my requirements superbly.”
“Easy to order , being able to pick the delivery day was great , received regular updates regarding order . I was phoned on the day of the delivery to check everything was ok spoke to a very pleasant young girl who is a credit to your company .My husband was at home when item was delivered that went smoothly and very pleasant and helpful delivery man . Would definitely order from you again .”
“I purchased an electriQ 32-inch straightforward TV for an elderly friend with hearing loss. He can now connect his wireless headphones and listen to the TV without disturbing his neighbours. He can use the built-in DVD player or watch programs from his Sky Box. He is very pleased with the picture quality and the Remote control menu system which is very straight forward. The TV was delivered within 3 days, all boxed and intact. Great customer service from this supplier.”
“There was an issue with the fridge that we ordered but the customer service team were responsive and courteous. This meant our issue was immediately resolved and they helped us with making another selection which was actually a better fridge at a slightly reduced price over what we had initially selected. Delivery was on time and once again the driver was excellent.”
“Very friendly and helpful customer service team. Very fast and prompt delivery on the day you ask for and kept well informed about when delivery would be made. Delivery/pick up guys were nice and friendly would do anything to help. The only issue I had was with the guy who was helping the person to deliver my item he took it upon himself to get my item from the van without help and dropped it whilst the other person was using his trolley to remove my old appliance instead of waiting for him to bring back the trolley and then get it off the tail lift of the van. Thank heavens the item wasn't damaged only the outer packaging”
“I ordered a Belfast sink on 11th sept with 24hr delivery as kitchen worktop was being templated and needed it asap. Postage cost £40, arrived 14th, not impressed!. complained and had refund. Unable to get through on phones or email. Wont use again for sure.”
