“No customer service number in delivered product.
Cheap, weak plastic shower head and filter housing.
Filter housing screwed together so tightly that I injured my wrist trying to remove filter. 32 year old neighbor had difficulty also. Why are you trying to hurt us seasoned citizens?
Just put 13mm flats on the male and female ends of the filter housing and shower head. It's not rocket science.”
“My dealings were a disaster. The company are crooks. Ordered toilet and paid.. Never delivered, but many excuses - got damaged in transit, new one ordered, out of stock, delivery to come direct from manufacturer, delayed by courier,.... A different person and different excuse each time I contacted them. Finally gave up and cancelled. Refund promised "today or tomorrow" but still not arrived after 3 weeks. Now told that "due to unforeseen circumstances" can't refund at present, and advised to contact credit card company! What a load of cobblers. Just fraudulent trading with no hint of 'service' or ethics. A disgrace to British business. DON'T GO NEAR THEM.”
“Do not go near this company. They failed to deliver my toilet on time, so I cancelled the delivery, then had to make numerous calls to get a refund. When I eventually got the refund 4 weeks later, they had deducted £49.50 admin fee. I’m still fighting that with them. Appalling customer service - they never return phone calls. Avoid.”
