Arcus Products Reviews

Name: Arcus Products
Address: Arcadian House, Gull Drove, Guyhirn,, Wisbech
Rating: 5.00

5.0 Rating 2 Reviews

100 %

of reviewers recommend Arcus Products

Company Reviews

Info

About Arcus Products:

Arcus Products Ltd offers high-quality, bespoke swimming pools and enclosures across the UK, handling every step from concept to creation. Our mission is to bring your dream pool to life, tailoring every detail to your preferences.

Visit Website

Phone:

0808 175 3673

Email:

sales@arcusproducts.co.uk

Location:

Arcadian House, Gull Drove, Guyhirn,
Wisbech
PE13 4BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently bought a swimming pool, not something you do every day, from Arcus Products (Sunsoka), and we couldn’t be happier with the experience from start to finish. To be honest, we were probably the customers from hell, ie constantly changing our minds, requesting adjustments, delaying the installation by six months, adding last-minute extras like lights, and even requesting refunds for items we no longer needed. Throughout all of it, the team remained professional, patient, kind, and incredibly understanding. From the initial planning and ordering stages through to the final installation, everything was handled brilliantly. The office staff on the phone were always helpful and responsive, and the installation team on site were fantastic: super fast, efficient, friendly, and clearly very experienced. They are a real credit to the company. The pool itself looks great, feels like excellent value for money, and has been working perfectly so far. Our only complaint is that the weather could be a bit warmer! We would happily recommend Arcus Products to anyone considering a swimming pool. A genuine 5-star experience.”

Helpful Report

Posted 2 weeks ago

Hi Matthias, Thank you so much for the fantastic 5-star review and for sharing your experience in such detail. We’re absolutely delighted to hear how happy you are with both your new Sunsoka pool and the overall experience with us! It was genuinely a pleasure working with you throughout the project, and please don’t worry about the changes along the way! We completely understand that purchasing a swimming pool is a big decision and it’s important to get everything exactly right. We’re so pleased we could help create the final result you envisioned. Your kind comments about both our office team and installation crew mean a great deal to us. We pride ourselves on providing a professional and supportive service from start to finish, so it’s fantastic to hear this reflected in your experience. We hope you enjoy your new pool for many years to come, and we agree, a little more sunshine would definitely help! Thank you again for your recommendation it truly means a lot to us as a small independent business! If you ever need anything, we’re here! Kind regards, Arcus Products

Posted 2 weeks ago

“We spent a long time researching our pool enclosure. From the first call I had with Dominic the sales representative I was very impressed. He was extremely knowledgeable and professional and gave excellent advice. It felt like a big commitment and I wanted to get it right. felt reassured that we were in good hands with Arcus. All the timelines we were given were kept to. The installation Aaron and Ben worked like trojans. Again very courteous and helpful. The product is excellent and I am so so delighted with the end result. Dominic' design was spot on. It's just the right height not to swamp the garden and yet I was surprised how spacious it is inside gor a low level enclosure. My goodness the difference it's made to the warmth is amazing. In the 10 years I've had the pool I've never been still swimming in October!! We would thoroughly recommend Arcus to anyone thinking of installing an enclosure.”

Helpful Report

Posted 7 months ago

Hi Julie, Thank you for sharing your wonderful experience and the 5 star review. As a small independent business, it means a lot to us! We’re thrilled to hear that Dominic’s guidance and Aaron and Ben's efforts made the process smooth and that you’re enjoying the warmer, more spacious enclosure. We really appreciate your kind recommendation and don't hesitate to get in touch if you need any assistance in the future! Kind regards, Arcus Products

Posted 4 months ago

Arcus Products is rated 5.0 based on 2 reviews