Arm or Ally Reviews

“ well, normally i have good service from Arm or Ally. However, recently I placed an order (04-19-2026) for some bullets. They were shipped but apparently were not packaged very well and the package broke open in a FedEx facility. I contacted fedex but was told it was upto Arm or Ally to address the isssue. i could not file a claim. I can understand that, I never recieved the product to be eligible to file a claim. I contacted Arm or Ally through their customer service email setup. That is one of the poorest customer services i have ever used. No way to contact any one except email. After several emails ( 9 total ) I still have nothing, no refund, no bullets, and zero satisfaction!!! ”

“ I con5acted Atm or Ally--so sorry Fedex shows signed and they won’t refund the charge. ”

“ Upon figuring this out I reached out to Arm or Ally to receive a refund or at minimum store credit. ”

“ THESE GUYS ARE A COMPLETE RIP-OFF. MISLEADING PICTURES ON THEIR WEB SITE. TRY TO RETURN SOMETHING AND READ ALL THE REASONS YOU WILL NOT GET A REFUND!!! ”

“ Can't give a fair review right now. The two AR10/308 Bolt Kits I had to return . You should have received them April 17. Have not heard from Butch whether he is going give a refund or whatever. ”

“ Informed me that pricing was the best they could do after inquiringabout a service discount, they changed pricing on products after I had ordered items and won't give me a refund or store credit. I don't even have my items in hand yet and they won't make it right. ”

“ Absolutely horrible customer service. No help and won't process a refund after 20 days being lost in the mail. Go support a company worth giving your money to. They told me to buy it again if i need it now. ”

“ I’m yet to receive my item , Ive gotten the run around from the site about getting a refund or any order sent to me , no dog contacts you unless you send multiple messages to them terrible customer service. I was even told at one point they made a claim with the usps and that’s all they could do implying I was beat on my money. Very disappointing do not recommend them . I have not gotten my money back or my item still to this day ”

“ Had an issue with a product, and once they saw that it was inferior quality, I was granted a full refund. Thank you for the good customer service. ”