Arm or Ally have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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Excellent service and price.
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- Luis U
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i got 500 rounds of 55gr hornady vmax at a great price my ruger loves 55gr 1/4" group 200 yrds
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- William J
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Excellent barrel . It was at a good price. I was searching for 8 inch barrel and you guys had one in stock. Thank you all so much. I appreciate the service. God bless you all.
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- Javier M
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Great pricing, easy ordering, and fast delivery. Great job!
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- Patrick C
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Happy with delivery and prices.
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- Jeff P
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Web sites was easy to get around! 6.5 Grendel brass was nice and packed very well, fast delivery!
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- Rj K
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well, normally i have good service from Arm or Ally. However, recently I placed an order (04-19-2026) for some bullets. They were shipped but apparently were not packaged very well and the package broke open in a FedEx facility. I contacted fedex but was told it was upto Arm or Ally to address the isssue. i could not file a claim. I can understand that, I never recieved the product to be eligible to file a claim. I contacted Arm or Ally through their customer service email setup. That is one of the poorest customer services i have ever used. No way to contact any one except email. After several emails ( 9 total ) I still have nothing, no refund, no bullets, and zero satisfaction!!!
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- Jeffrey H
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I con5acted Atm or Ally--so sorry Fedex shows signed and they won’t refund the charge.
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- Larry H
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Upon figuring this out I reached out to Arm or Ally to receive a refund or at minimum store credit.
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- Trace B
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Excellent service and price.
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- Luis U
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Excellent service. I love the slide
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- Jose M
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Excellent barrel . It was at a good price. I was searching for 8 inch barrel and you guys had one in stock. Thank you all so much. I appreciate the service. God bless you all.
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- Javier M