“I request a meeting with cathy biggs ! Ignored! I am ignored,! All for the cover up of poor staff PR! Far to much to write here..i have investigated the lies ! But asda wont meet to discuss?? Cover up ! No such thing as asda customer complaints dept !!!!”
“I received a phone call to say there was a problem with the van bringing my 5pm Asda home delivery and it would be put on another van. I was called later to be told this wasn't possible but it was ready and waitjng for collection. I informed the caller that we are self isolating as we are in our 70's with serious health conditions and asked could they delivery it any other time. I was told no all vans are full and drivers would not be allowed to take more on board. When I asked what other option was there, I was told I could cancel the order. Thanks for nothing Asda.”
“It's a long walk for me to get here I was very disappointed to find so few things in the sale especially after such big adverts outside . However this was more than made up for by the kind staff especially Luke in the cafe . The staff are what makes a visit here worthwhile and better than other stores”