“Today i visited asda at chk out recognise that i left my buspass and bank card at home ( as the travel pass and bank card are together in same pouch) went to customer service and requested them any chance they transfer money online ,as per policy its not possible but i must app reciated they (both ladies)patiently guided me try to help out specially the customer person kereen if i spell right with mobile payment and as they know im genuinely in awkward position that i am unable to left things or to pay the lady kareen offer me to pay by herself .im shocked i literally was how one is so kind to offer some literally one time customer to pay by herself as a customer curtosy .i appreciated and try to manage thing and luckily find enough cash in inner pocket of my bag but but
The kindness ,the care ,the affection and most of all the humanity really won my heart .asda should be proud for having such good person in their team .i never forget this the money not matters but yes the gesture is life time.thank u both customer service ladies and special thx to kareen .🥰🥰🥰🥰”
“Good afternoon
I wish to mention one of your employees and let her know how much she helped me
CHYNA was duty in Click&Collect on or approx September 6th this year
I was picking up an IDEAL WORLD package
This was only the 2nd time I had used the service
You are blessed to have such a wonderful staff member
Her knowledge of CLICK&COLLECT was so thorough and professional
The service is great and bypasses the need to be at home to get the goods
Glad rags for night out You get me😊🤣💃
Please kindly make sure CHYNA gets this review
Kind regards JULIA 🙏”
“Just got back from Asda chadderton, and had to say a well done to Lucy and Was for the way they dealt with a truly obnoxious customer. They were both calm , professional and more patient than I would have been (and I have been a teacher for 20 years!).
Well done again, and Lucy, especially, keep on smiling. Most people appreciate the job you do and understand why you can't open the tills before the alarm says so.”
