Login
Start Free Trial Are you a business? Click Here

Asos Reviews

3.0 Rating 2,147 Reviews
F
Happiness Grade
Read Asos Reviews

Email:

care@asos.com

F

Delivery - Slow

26.09%
Industry Average
They NEVER informed about any delay or issue on the delivery.
posted 2 months ago - Sarha
I paid for next day delivery—they shipped the item two days late.
posted 7 months ago - Anonymous
Asos offers a wide selection of clothing, and delivery is typically prompt. However, returns take a long time to process, and sizing can be inconsistent. Even though I still occasionally shop here, it's not as easy as it once was.
posted 10 months ago - Anonymous
I received a notification that my original order was out for delivery but due to Asos placing a “scan and stop” on this parcel Evri will not deliver it unless Asos realise it.
posted 1 year ago - Anonymous
Multiple time I contacted them on chat and they said they'd stopped the delivery carried out by evri and it would be returned to them and I'd get a refund.
posted 1 year ago - Amanda
I paid next day delivery to then get told it wasn’t arriving till Friday.
posted 1 year ago - ""
It then gave me an estimated delivery date of December 30th.
posted 1 year ago - Sm
I placed an order on the 29th where it stated delivery would be 1st of December.
posted 1 year ago - Anonymous
MISSING DELIVERY REPORTED OVER 2 MONTHS AGO STILL NO REFUND/ RESOLUTION I am writing to formally lodge a complaint regarding the handling of my missing parcel, originally reported as missing on the day of delivery, 01/07.
posted 1 year ago - Andre
NEVER BUY FROM Asos NEXT DAY DELIVERY EVER! THEY HAVE NO RESPECT FOR ANY CUSTOMER AT ALL.
posted 1 year ago - Anonymous