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Asos Reviews

3.0 Rating 2,152 Reviews
D
Happiness Grade
Read Asos Reviews

Email:

care@asos.com

D

Delivery - Average

50.00%
Industry Average
“ When I explained to them that the delivery service they used made an error in shipment they said they would refund me or send me a replacement for the products I ordered , only to block my account the next day. Never shop here online. You are risking your money. ”
posted 3 months ago - M L
“ They NEVER informed about any delay or issue on the delivery. ”
posted 7 months ago - Sarha
“ I paid for next day delivery—they shipped the item two days late. ”
posted 1 year ago - Anonymous
“ Asos offers a wide selection of clothing, and delivery is typically prompt. However, returns take a long time to process, and sizing can be inconsistent. Even though I still occasionally shop here, it's not as easy as it once was. ”
posted 1 year ago - Anonymous
“ I received a notification that my original order was out for delivery but due to Asos placing a “scan and stop” on this parcel Evri will not deliver it unless Asos realise it. ”
posted 1 year ago - Anonymous
“ Multiple time I contacted them on chat and they said they'd stopped the delivery carried out by evri and it would be returned to them and I'd get a refund. ”
posted 1 year ago - Amanda
“ I paid next day delivery to then get told it wasn’t arriving till Friday. ”
posted 1 year ago - ""
“ It then gave me an estimated delivery date of December 30th. ”
posted 1 year ago - Sm
“ I placed an order on the 29th where it stated delivery would be 1st of December. ”
posted 1 year ago - Anonymous
“ MISSING DELIVERY REPORTED OVER 2 MONTHS AGO STILL NO REFUND/ RESOLUTION I am writing to formally lodge a complaint regarding the handling of my missing parcel, originally reported as missing on the day of delivery, 01/07. ”
posted 2 years ago - Andre