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Asos Reviews

3.0 Rating 2,130 Reviews
F
Happiness Grade
Read Asos Reviews

Email:

care@asos.com

F

Delivery - Slow

22.58%
Industry Average
Asos offers a wide selection of clothing, and delivery is typically prompt. However, returns take a long time to process, and sizing can be inconsistent. Even though I still occasionally shop here, it's not as easy as it once was.
posted 3 weeks ago - Anonymous
I received a notification that my original order was out for delivery but due to Asos placing a “scan and stop” on this parcel Evri will not deliver it unless Asos realise it.
posted 5 months ago - Anonymous
Multiple time I contacted them on chat and they said they'd stopped the delivery carried out by evri and it would be returned to them and I'd get a refund.
posted 5 months ago - Amanda
I paid next day delivery to then get told it wasn’t arriving till Friday.
posted 6 months ago - ""
It then gave me an estimated delivery date of December 30th.
posted 6 months ago - Sm
I placed an order on the 29th where it stated delivery would be 1st of December.
posted 7 months ago - Anonymous
MISSING DELIVERY REPORTED OVER 2 MONTHS AGO STILL NO REFUND/ RESOLUTION I am writing to formally lodge a complaint regarding the handling of my missing parcel, originally reported as missing on the day of delivery, 01/07.
posted 10 months ago - Andre
NEVER BUY FROM Asos NEXT DAY DELIVERY EVER! THEY HAVE NO RESPECT FOR ANY CUSTOMER AT ALL.
posted 11 months ago - Anonymous
worst online shopping experience from a big provider EVER - Delivery in their system had been confirmed - but at a location about an hour away from my house - chat online - when you get a human - have no authority to do anything - then - just went on and on - wasted hours on contacting them to get this - Once there's a visible scan saying that your order's returning back to us, it may take additional 15 days for us to receive and process your order for a refund.
posted 1 year ago - Anonymous
I have ordered the item and that delivery was delayed therefore I knew that something is wrong.
posted 1 year ago - Martin