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Astteria Reviews

5.0 Rating 154 Reviews

86 %

of reviewers recommend Astteria

Company Reviews

5.0

Based on 154 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Astteria:

When you choose to shop at Astteria we want you to have easiest and most reliable shopping experience possible. We’ve thought long and hard about which services we can offer our customers to give them the best shopping experience possible. We’d love to hear if there is a service that would help you that you don’t see below. Let us know at support@astteria.com.

Visit Website

Phone:

+1.888.232.2352

Email:

support@astteria.com

Location:

17 Queen Street,
London
City of Westminster
W1J 5PH

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Astteria 5 star review on 5th April 2024

Astteria 5 star review on 24th August 2022

Astteria 5 star review on 26th July 2022

Astteria 5 star review on 8th June 2022

Astteria 5 star review on 10th May 2022

Astteria 5 star review on 31st March 2022

Astteria 5 star review on 23rd March 2022

25

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband and I were searching for a unique engagement ring upgrade for me and I’m so glad I came across Astteria. For years I have been purchasing fine jewelry and after searching the market for unique colored diamond pieces, I found that Astteria had the best value and quality hands down. My husband would not settle for anything boring or run of the mill for me and my new ring he chose from Astteria is what dreams are made of.- simply stunning, the compliments don’t stop! The communication and customer service was wonderful, shipping was seamless. I’m looking forward to purchasing more from Astteria.”

“Great service from Ehud and Hannah, jewellery was moved between showrooms to make sure I could see what I needed, really helpful.”

“Very happy with the purchase and customer service was excellent, couldn't fault it.”

“Wow, what service. Ehud was amazing and very helpful. Ring was resized and it is just stunning. Highly recommend Astteria for any jewelry. Many thanks for everything.”

“Great service! Was interested in a ring for my wife's 30th birthday. We saw one we liked and ordered it - Ehud was great in sizing the ring and shipping it overnight in time for my wife's birthday. Ehud was highly responsive and I would wholeheartedly recommend working with him. Hope to do more business in the future!”

“Working with Ehud was such a joy. He appropriately helped me select a gorgeous pink diamond, as well as allowed a small alteration to the setting. I am looking forward to my next beautiful piece!”

“I do like this team and impressed me for his top quality stones and jewelry”

“I love my new ring. Ehud was very helpful with my choice of diamonds as well as figuratively “holding my hand” While waiting for my ring to arrive. I certainly recommend ASTTERIA and look forward to doing business with them again.”

“My pink diamond ring is gorgeous, exactly as I wanted it. Ehud was a terrific communicator during the process to find the perfect pink diamond. He had the preferred setting made to fit the chosen diamond proportionately. Ehud answered all my questions, and was very clear in his descriptions. I am very pleased, and I will return to Astteria. I really love my ring.”

“Assteria is the quintessential business and other businesses should strive toward their level of professionalism. Their customer service is unparalleled, they were immediately responsive to inquiries and were doing everything to ensure perfection. I am obsessed with my jewelry selection and I am dreaming of the day I can make another purchase.”

“Response to emails were quick and pictures of rings were sent with ring models.”

“Absolutely thrilled with my yellow diamond ring. Bit worried initially buying something like this online but ehud was professional, patient and knowledgeable. Online pictures are a true representation and fabulous in real life. Would definitely recommend”

“Loved working with the staff at Asteria. Personalized service. Felt like I was working with my own private jewler. Prompt response times. Upon delivery of my gorgeous ring- the presentation boxes that it came in were a luxurious surprise! And their prices and quality can’t be beat”

Astteria 5 star review on 15th July 2020

Astteria 5 star review on 15th July 2020

Astteria 5 star review on 15th July 2020

“I was very unsure about buying a significant piece of jewelry online, sight unseen. However, with Edward's exceptional customer service and attention I am beyond pleased with my custom ring. It is more beautiful than I could have hoped for and I will definitely come to Astteria in the future and refer friends and family to Edward to be well advised and taken care of. Thank you for making this such a lovely overall experience.”

“Couldn't praise this company enough for their care, and courtesy in all our dealings, and for the absolute quality of the piece of jewellery purchased from them. I would thoroughly recommend them to anyone looking for quality pieces and excellent business practise! My particular thanks to Ehud and to Hannah for their quality service!”

“Amazing range of diamonds, great service and fabulous jewelry. I would purchase from Astteria again and again. Edward provided great recommendations and was fantastic in answering all my questions.”

“This is a wonderful online purchase experience. The sales executive Edward is very responsive, caring and professional. And the ring is absolutely gorgeous and even exceeded my expectations!”

“We had a great experience with Astteria. Very responsive, and excellent service!”

“I have always wanted a yellow diamond ring - so to celebrate my graduation from grad school and our 15 wedding anniversary, I received a ring from Astteria. At first I was hesitant about purchasing a ring on-line but after dealing with Edward at Astteria - it was so worth it. The 3 stone ring is just beautiful and I am so pleased with the outcome. I love my ring and the brilliance, quality and the price are exceptional! Thank you Astteria.”

“I have purchased items from Astteria: 2 rings and a pair of earrings. All are very well made. I have purchased from other online diamond/jewelers, but now Astteria is my favorite. Their jewelry design is unique and beautiful. The customer service is outstanding. Will definitely purchase from them again in the future.”

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Astteria is rated 5.0 based on 154 reviews