AtlasCo.online Reviews

Name: AtlasCo.online
Address: 54 Woodlands Road, East Lindfield, Killara
Rating: 4.13

4.1 Rating 40 Reviews

78 %

of reviewers recommend AtlasCo.online

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Phone:

412555331

Email:

contact@atlasco.online

Location:

54 Woodlands Road,
East Lindfield
Killara
2071

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AtlasCo.online 5 star review on 7th April 2023

Steph Coorey

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“multiple orders, things have gone wrong - from no tracking / shipping, orders going to completely other states, or radio silence for 4 weeks livechat system on their website doesnt get a reply email goes no where even though they promise a 48 hour reply just honestly pathetic - ive done multiple orders from here tallying over $1200 and dont know why i bothered trying again”

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Posted 1 month ago

“Received the wrong order and only half of it, no calls or emails from you team despite me reaching via multiple platforms. Terrible experience so far. This was supposed to be a birthday present and now I’m left with half the order which is wrong and the other half missing. $350 spend and can’t get anyone to return my calls or email . Disgusting . Disappointed.”

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Posted 7 months ago

Hi Sherie, I'm so sorry you have had a negative experience. I can see you ordered skate ramps. Were they not delivered to you? We take this seriously and were honestly not aware that this happened! I can't see your email in our inbox...what email did you send it to.? If there is ever an issue with an order which is very rare, we always rectify it immediately. I'm sorry this has not been the case but your review if the first we have known about the issue. Please send an email to katherine@atlasco.online and we will fit any problem with your order straight away.

Posted 7 months ago

Sherie, I see that you ordered this. And this is what was delivered. Can you let me know what the issue is please so we can rectify it asap. CORE Ramp KIT - Mini Wave set (Foldable) Contents: 2 x Mini Kicker + Wave Ramp Connector Ever wanted to take a piece of Skatepark home with you? Now you can with the CORE Mini Wave Ramp! We have been making ramps for 15 years so you can rest assured when we put our name on a ramp its the real deal! Made from some of the strongest materials possible this ramp is designed to withstand whatever you can throw at it. This portable plastic skate ramp is perfect for those who want to perfect their skills at home, in the garden or in a safe area. With this skate ramp you can practise all basic, intermediate and advanced level tricks with ease. With this skate ramp you have a multitude of options from a single launch ramp, wave or gap from single ramp to single ramp. You could create a hip transfer; the options never end with this ramp. Contents: 2 x Mini Kicker + Wave Bridge Features: Click and Lock assembly system (No bolts, screws or faffing about). Anti Slip strips on the base for multi surface adhesion. Made from super strong high impact Polypropylene. Weight: 4.1kg Size: 1190 mm / Width 390 mm / Height 150 mm (CRE-RMP-002)

Posted 7 months ago

“Have shopped with Atlasco a couple times now and my experiences have been on the decline. First time I didn't have any issues, second time my order was taking ages to get shipped. Wasn't getting any information from their customer service, then almost two weeks after purchasing I got an email saying the majority of their staff had gone on a trip to Woodward and to expect delays. Parts still took a few days to ship. And the most recent incident, I ordered a complete for a friend, a week passes and I go to check on my order and it just says "Unfulfilled". Again I contact their help email and get no response for another week. I then get an email back, not from support, but just informing me that they had no stock left and were partially refunding my order. I get the money for the scooter back, but not the shipping I paid. Absolute joke.”

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Posted 2 years ago

“My t bars are not being tracked delivery I don’t know when or where they are getting here”

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Posted 3 years ago

“Half my order is missing 2 sets of head set bearings didn’t come and 1 sheet of apex grip tape.”

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Posted 3 years ago

AtlasCo.online is rated 4.1 based on 40 reviews