Atla Reviews

4.7 Rating 1,616 Reviews
95 %
of reviewers recommend Atla
4.7
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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About Atla:

Atla develops water tech that reaches beyond purification to create water beyond compare. We empower individuals, families, and companies to make a sustainable choice without compromising on health, taste, or convenience.

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Atla 5 star review on 1st March 2024
Darcy Wilkerson
Atla 5 star review on 24th February 2023
Alison Pope
Atla 5 star review on 24th February 2023
Alison Pope
Atla 5 star review on 30th March 2021
Donald Curtis
Atla 5 star review on 30th March 2021
Donald Curtis
Atla 5 star review on 25th March 2021
Sara Vitta
Atla 4 star review on 24th September 2020
Ken Gray
1
Anonymous
Anonymous  // 01/01/2019
Great water always available
Helpful Report
Posted 11 months ago
Hello Denise, Thank you for your review, may I ask why only one star if you're happy with the system?
Posted 11 months ago
Did honor discount code I have two systems I should receive discounts. I have recommended your product and have been a loyal customer for years. You might loose a customer and recommendations. Not the way to treat a customer. You send me the code then don't accept it at checkout
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Posted 1 year ago
Hello Joseph, Thank you for your feedback. The discount codes can be valid for 30 days maximum. If you are having any issues or your code is not valid longer, please make sure to contact us before placing an order. Thank you very much.
Posted 1 year ago
Good water
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Posted 1 year ago
We're glad you're satisfied. Thank you very much for your feedback!
Posted 1 year ago
Great system
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Posted 1 year ago
We're glad you're satisfied. Thank you very much for the feedback, Kyle!
Posted 1 year ago
Awesome
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Posted 1 year ago
We're glad you're satisfied. Thank you very much for the feedback!
Posted 1 year ago
I don’t like the new name of the company! Fortunately the water filters work well just not the name and the rebranding for me.
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Posted 2 years ago
Thank you very much for the feedback, Jose!
Posted 2 years ago
The water tastes great.
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Posted 2 years ago
We're thrilled to hear that! Thank you so much for the feedback, Patrick!
Posted 2 years ago
Easy to use great tasting water!
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Posted 2 years ago
Thank you so much, Denise!
Posted 2 years ago
Love the taste and ease of this System!
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Posted 2 years ago
Thank you so much, Peggy! Love to hear that!
Posted 2 years ago
I am terribly upset with my system. After less than 3 months my water started tasting awfully bitter. I think something is wrong with the filters I was shipped. Tried to sanitize and nothing worked. Ordering another set thinking maybe the last ones had a defect. If not, I am wondering what else could be wrong with my system. For years, we LOVED and even bragged to friends about our amazing water system!
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Posted 2 years ago
Hi Brian, sorry to hear about this. AquaLiv Systems don't work for years and all of a sudden stop working. We also ship hundreds of filter sets monthly. We've never had defective filters and if we did, the production batches are huge, and we would have hundreds of complaints. We're going to reach out by email to get your issue resolved. Thank you.
Posted 2 years ago
Product good not customer service.
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Posted 2 years ago
Hello Beth! We're happy to hear you are enjoying your AquaLiv System but are unhappy you experienced bad customer service. If you have any advice on what we could have done better we would graciously accept that. Thank you.
Posted 2 years ago
Easy to use and maintain
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Posted 3 years ago
Too expensive, and don't even offer free shipping. Not sure if it is even removing chemicals from water.
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Posted 3 years ago
Hi Elizabeth. We're sorry you feel our replacement filters are too expensive. Our filters have been the same price for ten years and were at this price long before you purchased your AquaLiv Water System. We're perplexed as to why you purchased the system in the first place since the filter cost was known at the time of purchase. The price works out to only $0.27 per day. It has been difficult for us to maintain this price for so long as our costs continue to increase. Our filters also contain the minerals that naturally alkalize the water so they do double-duty along with purification. Speaking of purification, the purification performance on the AquaLiv Water System is certified by a 3rd party laboratory.
Posted 3 years ago
Delicious clean fresh water alkaline level averages 8.7.
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Posted 4 years ago
Very poor customer support
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Posted 4 years ago
Hi Carey. I looked up your account and it appears you ordered the incorrect filters for your system. It seems the confusion arose because you have purchased two different models of systems from us and purchased filters from a reminder email sent in 2017 for the old model. We did offer to refund the incorrect filters upon their return and we are happy to do so. Thank you.
Posted 4 years ago
Atla is rated 4.7 based on 1,616 reviews