ANC (Australian NaturalCare) Reviews

Name: ANC (Australian NaturalCare)
Address: Level 5, 500 Pacific Highway, St Leonards, New South Wales
Rating: 4.65

4.7 Rating 1,139 Reviews

93 %

of reviewers recommend ANC (Australian NaturalCare)

4.7

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ANC (Australian NaturalCare) 5 star review on 24th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I would love to submit a review but that is a little difficult. Money taken 10 December and tracking number issued. Australia Post has no record of the number and it would appear order has not yet left the warehouse at 28 December. No idea when that will happen. Wonder whether business is still functioning.”

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Posted 1 year ago

“I would love to review my order but I still haven’t received it!!! I have been a customer and be that a club 4 member with ANC for 22 years and I have never been so disappointed! Every unique and wonderful product that I started shopping with you for is now obsolete! Your new CEO is trash and the changes that have been made in removing and discontinuing so many products is a huge mistake and the beginning of the end for this company. Why stock and resell other companies products that we can purchase for less without the added cost of postage elsewhere!!?? You have next to nothing left to offer to customers. Such a shame and ruination of a great company!”

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Posted 1 year ago

“Would be happy to review if we had received the order. Ordered 6/12/23 and still not received by 25/12/23. Getting updates thanking us for being patient but never told where our order is. We would have appreciated more details about the progress of our delivery. Having said all that we have been long time customers and have been very happy with previous deliveries so just hoping the season is the reason for the delay.”

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Posted 1 year ago

“My order was submitted on 6/12 and still no tracking. Not happy at all .”

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Posted 1 year ago

“Very hard to write a review as I have not received my order.”

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Posted 1 year ago

“Three weeks on, and the goods have yet to be delivered - not an overseas purchase, just an Australian delivery - a very poor state of affairs!”

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Posted 2 years ago

“I haven't received my purchase or had a response to my enquire about it.”

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Posted 2 years ago

“I received no purchase or delivery information. It took more than 2 days to get a response to my enquiry and I was told my delivery was due that day and a screen shot if delivery details was included to confirm that. The delivery never arrived. I was also told that my password had been reset as I couldn't access my account... this didn't happen. A week later, another 2+ days after I contacted them, I was told that my delivery had been packed the day before and was en route to me, accompanied by another screenshot of the delivery tracking. At no time was I apologised to.. in fact the responses I received were hurried, cursory responses, not addressing the problem or reassuring in anyway. The delivery details as a screenshot were at best inconvenient, at worst useless, not allowing me to track the parcel myself or identifying the carrier. I don't hesitate to warn people against trusting their business with this company, there are so many other options! The customer service demonstrates how indifferent this company is so I won't bother them again.”

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Posted 2 years ago

“Horrible service. Ordered on the 3rd March and it didn’t get sent till the 9th March.”

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Posted 2 years ago

“The glass jar arrived opened and all the contain spilled in the envelope. Customer service said they will resend a new order, still waiting. Worst customer service.”

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Posted 2 years ago

“have not received this order”

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Posted 2 years ago

“My order of 16 yoghurt sachets had 2 packs missing. When I brought it to the attention of Australin NaturalCare they said that they would replace the missing packs. 9 days later I again messaged them and was told that "now they will send the missing packs. Still waiting!”

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Posted 3 years ago

“Very bad order not complete no response to emails”

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Posted 3 years ago

“NOT RECEVED”

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Posted 3 years ago

“Unfortunately you have asked for a review of the only order I've had with ANC that has been a disaster! Ordered nearly 3 weeks ago and still not delivered!”

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Posted 3 years ago

“i cant preview them as I am still waiting since DEc 19th for the goods”

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Posted 3 years ago

“I still have not received this order. There was no communication from the time I placed the order until I called them 16 days after. The person on the other end could not locate the order with the order number. No updates, tracking information or indication of when the order will be received, now wondering if at all it will ever be received. Worst experience ever had, I'm so disappointed. I doubt I will ever order anything in future.”

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Posted 3 years ago

“not received yet”

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Posted 3 years ago

“I have yet to receive this item despite having an email from you that it was mailed before Christmas around 22 December from memory I believe.”

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Posted 3 years ago

“Order placed Dec 20. no advice since on where it is. Please ship my order”

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Posted 3 years ago

ANC (Australian NaturalCare) is rated 4.7 based on 1,139 reviews