The Australian Eucalyptus Oil Company Reviews

Name: The Australian Eucalyptus Oil Company
Address: 29, Bath Lane, Bendigo
Rating: 4.88

4.9 Rating 2,589 Reviews

97 %

of reviewers recommend The Australian Eucalyptus Oil Company

4.9

Based on 2,589 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were lovely, the smell as you enter the store divine, and overall, I had a lovely shopping experience. Thank you”

Helpful Report

Posted 3 years ago

“I love the products and the sentiment behind this company. However, the time before last, I was offered a discount on the products I bought as a loyal customer. I took advantage of this but when I went to check out the discount was not included. I tried a number of times but the discount code was rejected. So I emailed the company explaining the problem and the response was that discount offer was a mistake and they didn't mean to send it out. My response was that you can't offer something and then take it back and as it wasn't my fault they should honour the offer as a matter of principle. Eventually, I was instructed to ring up the next day and tell the receptionist that the person I spoke to said to give me a discount. I didn't want to have to do that. It should have been sorted by them internally without me having to deal with it. I'm the customer. So I declined and paid the full price. It has put me off but the products are good so I'm considering an equivalent company..”

Helpful Report

Posted 3 years ago

“Great service and very friendly”

Helpful Report

Posted 3 years ago

“They let me smell each one”

Helpful Report

(Bath Lane) - Posted 3 years ago

“I love your products and your customer relations but there is an issue with deliveries. My recent purchase is now “lost” or “not yet in transit”. Aramex is an appalling company”

Helpful Report

Posted 3 years ago

“It was great service”

Helpful Report

(Bath Lane) - Posted 3 years ago

“Very happy with products but why do we receive our purchase in foam bits which I believe can’t be recycled?”

Helpful Report

Posted 3 years ago

hi phyl they are actually made out of corn and are biodegradable. kind regards tony

Posted 3 years ago

The Australian Eucalyptus Oil Company is rated 4.9 based on 2,589 reviews