Name: Auto Aid Breakdown
Address: St James House, 27-43 Eastern Road, Romford
Rating: 4.72

“Great conversation, very helpful and explained everything clearly. Thanks very much”

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Posted 8 years ago

“Spoke to Armani who was very polite, quick and efficient with reinstating my cover- hassle free”

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Posted 8 years ago

“Very helpful.”

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Posted 8 years ago

“Cover & price”

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Posted 8 years ago

“Was quick and efficient with the renewal”

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Posted 8 years ago

“when ive had to use the service, it worked very well and the breakdown has always been within the hour, with good updates”

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Posted 8 years ago

“I've used Auto Aid for a number of years & have had to call on them a couple of times to assist me at the road. The service has always been efficient.”

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Posted 8 years ago

“Low price - high service”

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Posted 8 years ago

“Having been with AA for many years I am apprehensive to change. However as Auto Aid Breakdown was mentioned on a TV programme in a positive light I have decided to try it out. It is definitely cheaper - and the only reason I am willing to try them out at this stage. In providing this cheap price, however I have noted a number of cost cutting points to-date: a) The customers Services takes a very long time to answer (both times I phoned) b) The customers Service staff don't seem to have the answer on their finger tips - and need to ask more experienced staff in the background or are a little absent minded and do not come over as professional as with AA or RAC c) On my first call Customer Service got my and wife's surname miss-spelt - so had to phone again. d) The cover - even though covers both me and the spouse - unlike with AA and RAC where the policy covers you as individuals IN ANY VEHICLE (as a driver or passenger) Auto Aid Breakdown only covers you as a driver. e) With AA one gets a personalised Credit Card style printed policy information with Auto Aid one does not f) AA sends out policy confirmation and documents via post whereas Auto Aid does not - only as email. Extra charges apply if wanting through the post. Advantages of note: a) Much cheaper than AA and RAC and b) No limitations on the number of call outs (providing you are the driver) Whether the call out service is any good or not - and if as a result I will remain with Auto Aid Breakdown or not - remains to be seen. Ishrat Khan 03/04/17”

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Posted 8 years ago

“Having been with AA for many years I am apprehensive to change. However as Auto Aid Breakdown was mentioned on a TV programme in a positive light I have decided to try it out. It is definitely cheaper - and the only reason I am willing to try them out at this stage. In providing this cheap price, however I have noted a number of cost cutting points to-date: a) The customers Services takes a very long time to answer (both times I phoned) b) The customers Service staff don't seem to have the answer on their finger tips - and need to ask more experienced staff in the background or are a little absent minded and do not come over as professional as with AA or RAC c) On my first call Customer Service got my and wife's surname miss-spelt - so had to phone again. d) The cover - even though covers both me and the spouse - unlike with AA and RAC where the policy covers you as individuals IN ANY VEHICLE (as a driver or passenger) Auto Aid Breakdown only covers you as a driver. e) With AA one gets a personalised Credit Card style printed policy information with Auto Aid one does not f) AA sends out policy confirmation and documents via post whereas Auto Aid does not - only as email. Extra charges apply if wanting through the post. Advantages of note: a) Much cheaper than AA and RAC and b) No limitations on the number of call outs (providing you are the driver) Whether the call out service is any good or not - and if as a result I will remain with Auto Aid Breakdown or not - remains to be seen. Ishrat Khan 03/04/17”

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Posted 8 years ago

“very good and helpful”

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Posted 8 years ago

“Very efficient service. Easy to understand.”

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Posted 8 years ago

“Good telephone service & resolved my query straight away”

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Posted 8 years ago

“Elsie was very professional and friendly on the phone. And very good value for money service.”

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Posted 8 years ago

“Easy renewal process, with friendly staff and no phone queue. Service is always quick and easy when any road breakdown should occur. Brilliant service and brilliant value for money”

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Posted 8 years ago

“Elsie dealt with my questions expertly”

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Posted 8 years ago

“quick, simple, efficient and excellent value for money”

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Posted 8 years ago

“Very professional throughout telephone query. Explained everything thoroughly.”

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Posted 8 years ago

“Everything was explained clearly, good customer service. Very good value for money policy coverage.”

Auto Aid Breakdown Reviews