Auto Aid Breakdown Reviews

Name: Auto Aid Breakdown
Address: St James House, 27-43 Eastern Road, Romford
Rating: 4.72

4.7 Rating 5,879 Reviews

96 %

of reviewers recommend Auto Aid Breakdown

Company Reviews

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Metrics

4.7

Based on 5,879 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used to be a good brand / service, but recent experience is not so great.- On the actual breakdown service - on the 1 occasion (in about 5-8years + of holding a policy ) i had a reason to make a call out (for my wife- during an evening in winter, she was on her own away from home) - the time given for a call out to reach her was unacceptable- so had to cancel the call out and had return back to vehicle in the morning. -Tried to make a renewal payment today via 1st aid link in their email, payment would not work (which is fair enough), but i rang the number on payment link which took me through to a site i was placed on hold for about 30mins and then the person on the call but me on hold again, then the next person didn't known anything about 1st aid breakdown or renewals but still wanted all my personal details?? - as stated, not as good as it used to be.”

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Posted 8 years ago

“I have been a customer of Auto Aid Breakdown for several years and have always had a very good service.”

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Posted 8 years ago

“Easy to renew andcstii reasonably priced”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Good service, prompt, efficient and friendly.”

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Posted 8 years ago

“kept me informed..”

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Posted 8 years ago

“I have been taken Auto Aid Breakdown cover for many years. Thankfully I have only had to use once - and the level of service was exceptional. I have today renewed my policy and the member of staff (Elsie) continued the exceptional service very efficient and professional. Thank You!”

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Posted 8 years ago

“Customer service was polite, friendly people to deal with”

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Posted 8 years ago

“We have used the breakdown/recovery services on several occasions, and always received an excellent and prompt service. we were recently recovered from the Isle of Man, very efficiently. Renewal as usual was a very good price and very easy to do.”

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Posted 8 years ago

“So far so good. Had a guy called Duma who was very informative and helpful.”

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Posted 8 years ago

“Cheap but very good cover. When i have had a need to make a call out they were fast and helpful.”

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Posted 8 years ago

“Fast and efficient service.”

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Posted 8 years ago

“No pressure to buy extras”

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Posted 8 years ago

“Called out on two occasions. Service very good.”

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Posted 8 years ago

“Very good.”

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Posted 8 years ago

“Good Service. Everything well explained.”

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Posted 8 years ago

“Jordan satisfactorily with my enquiry”

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Posted 8 years ago

“quick and efficient”

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Posted 8 years ago

“I have only had to use it once over the years I am pleased to say but recommend the price charged.”

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Posted 8 years ago

“Dealt with renewal quickly and expertly.”

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Posted 8 years ago

Auto Aid Breakdown is rated 4.7 based on 5,879 reviews