Login
Start Free Trial Are you a business? Click Here

Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
Communication Channels
Telephone
Read Auto Aid Breakdown Reviews
Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Anonymous
Anonymous  // 01/01/2019
Costumer service a bit slow but its alright.
Helpful Report
Posted 7 years ago
Pleasant to deal with great deal on breakdown recovery
Helpful Report
Posted 7 years ago
Easy to buy or review vehicle Insurance Knowledgeable Informative
Helpful Report
Posted 7 years ago
Nita provided clear and straitforward information and made the process of arranging cover an easy one.
Helpful Report
Posted 7 years ago
On the phone Sarah was very friendly, efficient and easy to deal with
Helpful Report
Posted 7 years ago
I'e only had two call outs in the years that I've had Auto Aid cover (one a flat battery) but I was dealt with quickly and efficiently and repayment was made quickly
Helpful Report
Posted 7 years ago
staff sounded happy
Helpful Report
Posted 7 years ago
Just joined,very pleased with help & advise
Helpful Report
Posted 7 years ago
No hassle renewal.
Helpful Report
Posted 7 years ago
quick and easy
Helpful Report
Posted 7 years ago
Safe to travel further than I usually do :)
Helpful Report
Posted 7 years ago
Very straightforward, no timewasting. Clear information.
Helpful Report
Posted 7 years ago
Very good at a good price. Customer service excellent too..
Helpful Report
Posted 7 years ago
The price is what makes me happy as it covers me (and my wife) not just the car. Not sure how well this sells to people who aren't married. Only issue I had was that I wasn't in a rush to get this renewed - and frankly I was getting annoyed at the persistent reminders (phone call / text and 4 e-mails) I didn't renew in time. It was the weekend and I wasn't going anywhere so I decided to call this morning to renew (a day late) and now I'm told that this is no longer a renewal and is handled at full price (admittedly only a quid or so) and I'm regarded as a new customer. This isn't mentioned anywhere in the paperwork, e-mails sent through or the pdf that comes with the e-mails. Not happy with this - the issue rather than the cash - and it would make me think twice if asked for a recommendation. So much better when everything is transparent and out in the open. I did call to complain but was told effectively that this is company policy and thanks for the call - it made me feel that I'd been told off and to go away and stop bothering us.
Helpful Report
Posted 7 years ago
Good and efficient handling of my call
Helpful Report
Posted 7 years ago
efficient service
Helpful Report
Posted 7 years ago
A good price for a very good product and cover.
Helpful Report
Posted 7 years ago
easy to use very good service
Helpful Report
Posted 7 years ago
The very good price for what i get
Helpful Report
Posted 7 years ago
Handled call very well. Much appreciated the service,
Helpful Report
Posted 7 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews