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Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
Communication Channels
Telephone
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Initially it was an enquiry as a colleague had told me about Auto Aid. I was asked if I wanted to ask any questions, which I did, every question I asked was answered straight away without hesitation. I was given reassurance that everything that I wanted/needed was covered. I thought the person I spoke to was very polite.
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Posted 8 years ago
Dumas was polite, I understood him, and the job got done quickly and efficiently. Thank you.
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Posted 8 years ago
Happy with the telephone customer service and the annual premium but unable to rate their roadside service as fortunately I have not had occasion to use it.
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Posted 8 years ago
Quick and efficient.
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Posted 8 years ago
Good efficient service.
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Posted 8 years ago
It's still good value for money despite the price rising year after year It was £18 when I first joined It still probably beats all other breakdown services though with very good cover but the price is getting closer to all the others
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Posted 8 years ago
When renewing my policy today, Jessica made it very easy for me and explained what was covered on my policy and what was not - thank you.
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Posted 8 years ago
Quick and efficient when starting a policy over the phone.
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Posted 8 years ago
A good price for me as I have never had to call out for help but need the security if the need arises.
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Posted 8 years ago
Happy with policy's content.
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Posted 8 years ago
The young lady answered my questions confidently.
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Posted 8 years ago
Easy to use
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Posted 8 years ago
Nice and simple to get cover, but should allow partners to be covered too without having to be married.
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Posted 8 years ago
Was dealt with professionally, but wasn't happy having to wait about 15 mins to speak to someone especially as I don't think it was a local call.
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Posted 8 years ago
Efficient renewal service and a good price to pay. Service after breakdown was good but I only have one breakdown to comment on.
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Posted 8 years ago
There was a problem with my renewal. I wasn't happy with the way the man I spoke to was dealing with it. I asked to speak to a supervisor. She dealt with it appropriately and proficiently. I appreciated being understood and the issue addressed. Now it's down to Auto Aid to sort out the issues re the renewal reminders. Then I'll give a "very good" grade!
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Posted 8 years ago
Inexpensive way of insuring your vehicle for breakdown services
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Posted 8 years ago
I've had no problems.
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Posted 8 years ago
Fortunately not had to use breakdown service yet, but have found customer service excellent.
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Posted 8 years ago
1-Good price for the cover considering, like the AA, the person(s) are covered not the car. 2-Ease of contact. Cannot comment further than this since I have not, as yet, had a breakdown.
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Posted 8 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews