Login
Start Free Trial Are you a business? Click Here

Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
Communication Channels
Telephone
Read Auto Aid Breakdown Reviews
Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Anonymous
Anonymous  // 01/01/2019
Melissa called me back straight away and explained the renewal process. Thank you.
Helpful Report
Posted 8 years ago
Its a good policy and good value for money
Helpful Report
Posted 8 years ago
Very helpful company.
Helpful Report
Posted 8 years ago
The price for cover is very good and if needed works well.
Helpful Report
Posted 8 years ago
When I had trouble printing out the details I was immediately told that they would be sent through the post.
Helpful Report
Posted 8 years ago
told me everything I needed to know
Helpful Report
Posted 8 years ago
Have been happy with Autoaid over many years now, but this year we did not receive our customary renewal letter, apparently only an email to an out of date account which we no longer use. We were thus left with no cover and a two months out of date policy which we were not able to renew, and had to risk 48 hours with no cover due to your current renewal/restart policy. We have now started a new policy with you and hopefully all is well as we didnt break down in the 48 hours hiatus. The telephone renewal process was tiresome and lengthy due to regulations but succesful and Anita did her job efficiently.
Helpful Report
Posted 8 years ago
ticks the boxes for what I need regarding breakdown insurance at a reasonable rate.
Helpful Report
Posted 8 years ago
did not have to talk to a machine.
Helpful Report
Posted 8 years ago
Good friendly quick customer service to sign up and helpful member of staff. Knowledgeable too
Helpful Report
Posted 8 years ago
Hearing Melissa,s dulcet tones over the phone of course, what else on a damp, cold summers day, but on a more serious not it appears to be very good value for money for a husband/wife peace of mind policy
Helpful Report
Posted 8 years ago
Great service online but then why after receiving confirmation of my renewal by email do I get another email asking me to renew - doh!
Helpful Report
Posted 8 years ago
On this occasion I am not happy. You sent me an E.mail to say that my renewed Policy is attached when clearly it is not. A phone call to you gave me the information it will be sent later. Suggest you amend your E.mail to indicate this. NOT GOOD CUSTOMER SERVICE
Helpful Report
Posted 8 years ago
Good reliable service at a competitive price v
Helpful Report
Posted 8 years ago
Very good service
Helpful Report
Posted 8 years ago
Gives you peace of mind if you have a breakdown on your car
Helpful Report
Posted 8 years ago
HAVEN'T USED IT YET SO DON'T KNOW.
Helpful Report
Posted 8 years ago
Was a little wait in connecting to customer service but once connected was given clear advice and information. Covered in a heartbeat.
Helpful Report
Posted 8 years ago
Renewal request dealt with speedily by polite young lady
Helpful Report
Posted 8 years ago
not used yet. but admin is efficient
Helpful Report
Posted 8 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews