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Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Have been with AUTOAID for a few years and found it does exactly what it claims. Have recommended it to friends who have since taken it out. On the minus side new charges for sending documents by post and cancellation charges seem excessive
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Posted 8 years ago
The price is fantastic
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Posted 8 years ago
It was quick and efficient
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Posted 8 years ago
Excellent customer service as always.
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Posted 8 years ago
Antonya was very easy to deal with when renewing my cover.
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Posted 8 years ago
Elsie dealt with my application politely and efficiently.
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Posted 8 years ago
Great price! Friendly staff - a real winner
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Posted 8 years ago
The operator was very helpful and dealt with my queries in a professional way.
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Posted 8 years ago
Very efficient service and even easier now that the garage reclaims the money!
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Posted 8 years ago
Very helpfull customer service
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Posted 8 years ago
Very pleasant staff member who dealt with me. Very easy to set up policy
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Posted 8 years ago
business done efficiently
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Posted 8 years ago
fast and easy to renew policy
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Posted 8 years ago
Firstly, I love Autoaid - they got me out of a real hole some months back when the head gasket went on my old car - and the great pricing makes it affordable for me. However, I have tried to renew online over these past few days and the website wouldn't recognise my absolutely valid document/policy number. When I phoned the person who took my call wasn't wonderfully understanding. A simple, "I'm sorry you've had this problem, it was caused by...; I will get that sorted for you." would have gone such a long way with me- instead I felt as if the response i was getting was a bit offhand, surly almost. Call centre work isn't great, I know, so perhaps I caught this person on an off-day.
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Posted 8 years ago
I have personally found the Autoaid cover to be far superior to the Big Names (AA & RAC) while costing a lot less. Also having used them on two occasions in the past I have found the process to be smooth and easily as good as other providers charging twice as much.
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Posted 8 years ago
Efficiently dealt with my renewal
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Posted 8 years ago
Very easy. Answered phone quickly.
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Posted 8 years ago
They turned up every time we broke down, well the local recovery did
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Posted 8 years ago
Service ok, but having to print a hard copy of terms and conditions,is penny pinching in the extreme and poor customer service !
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Posted 8 years ago
Quick To renew my breakdown policy
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Posted 8 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews