Login
Start Free Trial Are you a business? Click Here

Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
Communication Channels
Telephone
Read Auto Aid Breakdown Reviews
Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Anonymous
Anonymous  // 01/01/2019
great service
Helpful Report
Posted 8 years ago
A cheap policy with 5 star benefits
Helpful Report
Posted 8 years ago
Helpful customer service
Helpful Report
Posted 8 years ago
Have been happy with Autoaid over many years now, but this year we did not receive our customary renewal letter, apparently only an email to an out of date account which we no longer use. We were thus left with no cover and a two months out of date policy which we were not able to renew, and had to risk 48 hours with no cover due to your current renewal/restart policy. We have now started a new policy with you and hopefully all is well as we didnt break down in the 48 hours hiatus. The telephone renewal process was tiresome and lengthy due to regulations but succesful and Anita did her job efficiently.
Helpful Report
Posted 8 years ago
Good service
Helpful Report
Posted 8 years ago
Had to use autoaid recently very prompt response and back on the road quickly
Helpful Report
Posted 8 years ago
ticks the boxes for what I need regarding breakdown insurance at a reasonable rate.
Helpful Report
Posted 8 years ago
Simple and straight forward process. Explained well by someone i could understand without all the mind numbing terms and conditions. Thank you Jessica for keeping it painless.
Helpful Report
Posted 8 years ago
did not have to talk to a machine.
Helpful Report
Posted 8 years ago
A great price, in fact a bit less than last year, easy to renew and when we have rarely needed them the service and support has been first class.
Helpful Report
Posted 8 years ago
responded to my requirements in all cases
Helpful Report
Posted 8 years ago
Good friendly quick customer service to sign up and helpful member of staff. Knowledgeable too
Helpful Report
Posted 8 years ago
I was pleased to receive the reminders. I called to renew and spoke to Nita who was polite and explained everything clearly. The price of my renewal this year was very competitive.
Helpful Report
Posted 8 years ago
I renewed my breakdown policy over the telephone 28th June 2017. I spoke with Nita who was very helpful in explaining the policy and payment. I made a payment, and within a few minutes had received an email with the policy documents. I couldn't fault the service.
Helpful Report
Posted 8 years ago
Your operator, Nita, was friendly and efficient
Helpful Report
Posted 8 years ago
Fantastic price for a car breakdown piece of mind policy
Helpful Report
Posted 8 years ago
Good telephone access. Straightforward interactions. Prompt service.
Helpful Report
Posted 8 years ago
I can,t yet comment on the breakdown part now as i have just this second joined but from the moment the call was answered the service was first rate . everything was explained in detail with some pleasant surprises like the fact its you that,s covered not the car . and the price more than 3 times cheaper than green flag superb .
Helpful Report
Posted 8 years ago
Very helpful customer service when it comes to renewing, also I have always had good response times when I've need to call someone out. Very good value.
Helpful Report
Posted 8 years ago
Neither Happy nor Unhappy!! Had to renew by phone as website failed to recognise my Document No. so a possible problem there! - otherwise all was fine.
Helpful Report
Posted 8 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews