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Auto National Reviews

4.8 Rating 10,623 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,623 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Geoffrey Brisby
Verified Buyer
“Having been a member for a very long time I find that Auto National offers a good service & rewards real loyalty to members that stay with them, this is very rare in this day on age . . . .”
Helpful Report
Posted 7 years ago
Mr Geoffrey Brisby
Verified Buyer
“Janet most helpful and informative”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Renewed my policy very quickly and efficiently. Very good service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 7 years ago
Mr Stephen Kasperaitis
Verified Buyer
“Quick renewal when I got through took time to get through I that's y only four star.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Took forever to get through to call centre and the member of staff in call centre sounded like they didn't want to be there. On a positive the price for renewal was good value.”
Helpful Report
Posted 7 years ago
Mr Lacey Kapp
Verified Buyer
“Helpful on phone - just would be better if the renewal price quoted could be paid online rather than having to phone in order to get the price quoted especially as the phones are often busy”
Helpful Report
Posted 7 years ago
Mr Terry Holmes
Verified Buyer
“Very helpful”
Helpful Report
Posted 7 years ago
Miss Autumn Lyden
Verified Buyer
“Good customer service, polite and professional”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fortunately I only had to call out once for a home start. Help arrived quickly and I was soon on my way. If any future calls are dealt with in the same manner I will be well satisfied.”
Helpful Report
Posted 7 years ago
Mr Peter Schofield
Verified Buyer
“disappointed that cost was extra as we had been away and were late renewing by 8 hours!!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very quick and efficient service given by Jessica.”
Helpful Report
Posted 7 years ago
Mrs Lynn Wheeler
Verified Buyer
“Very efficient service. Breakdown and admin.”
Helpful Report
Posted 7 years ago
Mr Philip Rees
Verified Buyer
“Ive been with Auto National now for several years and fortunately like most Insurance based companies only find out how good/bad they are when making a claim or calling for service. The 1-2 occasions I have required your services I have experienced satisfactory treatment and quite timely responses also. I might have voted Very Good otherwise. My renewal yesterday was handed very efficiently by Nita although I was waiting online for 7-8 minutes before my call was answered by a human being - very satisfactory, thanks.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Could not have been simpler!”
Helpful Report
Posted 7 years ago
Mrs Trisha Owen
Verified Buyer
“Very impressed with service received so far”
Helpful Report
Posted 7 years ago
Mr Philip Rolfe
Verified Buyer
“Quick service, good response, very polite.”
Helpful Report
Posted 7 years ago
Mr Trevor Hardwicke
Verified Buyer
“Never had to use auto national, in practice, but all communication I have had with your operative's have been excellent, friendly and informative. Would and have recommend.”
Helpful Report
Posted 7 years ago
Other Electrical Power Spec Ltd Power Spec Ltd
Verified Buyer
“Very pleasant person to talk to. Straight forward explanation of policy details and offered good advice for our future policy to consider.”
Helpful Report
Posted 7 years ago
Ms Marcia White
Verified Buyer
“Call handler sounded really miserable”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,623 reviews
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