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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Maureen Bieber
Verified Buyer
“Lauren was very helpful and polite. Good service”
Helpful Report
Posted 6 years ago
Mrs Denise Barraclough
Verified Buyer
“Been with them for years , only needed once .”
Helpful Report
Posted 6 years ago
Mr J Werney
Verified Buyer
“Very helpful and professional service Polite and pleasant”
Helpful Report
Posted 6 years ago
Mr Eric Tyler
Verified Buyer
“I had forgot to renew my cover,but when I rang up everything was quickly put in order and updated .Done and dusted very quick,,would recommend,especially for the price.”
Helpful Report
Posted 6 years ago
Mr J Lawrence
Verified Buyer
“Transaction very easy an clear. Thank you.”
Helpful Report
Posted 6 years ago
Mrs Margaret Walsh
Verified Buyer
“We have had cover withAutoNational for several years and are very happy with them”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“No problems”
Helpful Report
Posted 6 years ago
Mr Steve Wilcox
Verified Buyer
“I was annoyed to find out you are operating from the internet! and as somehow i was not informed? As my previous contract document was POSTED to me! And so I had evidence of my membership with you! Andto present to one of your road side colleagues should i have a breakdown. Now it appears I have to apply online and make up my own paper copy?? What if I don't have an email? or I'm not computer illiterate, or I'm an O.A.P. with no computer experience those are the percentage of customers you will lose as a company. Because you choose to do this online! And not everyone can afford to have a Braodband contract. Now you have a cheek to charge me a fiver for my documents by POST? Not Happy! I may choose another service next year!”
Helpful Report
Posted 6 years ago
Mrs Christine Lloyd
Verified Buyer
“Great service!”
Helpful Report
Posted 6 years ago
Mr Ross Humphries
Verified Buyer
“Not yet had cause to use your services.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Clear, concise. I had been a member in the past and was happy to rejoin as AutoNational have given good service before. They were kind, efficient and helpful. Pleased to be a member again.”
Helpful Report
Posted 6 years ago
Mr R Noble
Verified Buyer
“Bit of a problem with telephone reception but Alfie was very pleasant, polite and helpful.”
Helpful Report
Posted 6 years ago
Mr T Reyner
Verified Buyer
“Very good service at a very good rate. Excellent value for money”
Helpful Report
Posted 6 years ago
Mr Vincent Stanley
Verified Buyer
“Renewed over phone quick and easy to do”
Helpful Report
Posted 6 years ago
Mr Paul Kerr
Verified Buyer
“unfortunately my car broke down twice this year, both times i was highly satisfied with the service on one occasion i had to wait over two hours due to traffic problems but i was kept up to date by text frequently. very happy customer”
Helpful Report
Posted 6 years ago
Mr P Basnett
Verified Buyer
“Dear sirs I look forward to another year knowing I have a great breakdown service to turn to if I have a problem with my car Cheers.”
Helpful Report
Posted 6 years ago
Mr David Jolley
Verified Buyer
“So far I have not needed to use your services, but expect them to be as efficient as the staff member I spoke to a little earlier. So far, WELL DONE.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Renewal on the phone was a doddle! Thanks Jack”
Helpful Report
Posted 6 years ago
Mrs C Buxey
Verified Buyer
“Very good friendly service. Polite and courteous. Just the right amount of chat!”
Helpful Report
Posted 6 years ago
Mr Michael Hawkridge
Verified Buyer
“Friendly and efficient.”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,621 reviews
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