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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Miss Edna Bell
Verified Buyer
“I spoke to Daniella today to renew my breakdown, and found her very polite and precise in taking my call and providing me with the information on my renewal. and answering any questions I had about it.”
Helpful Report
Posted 7 years ago
Mr Ryan Jones
Verified Buyer
“Very helpful”
Helpful Report
Posted 7 years ago
Mr David Evans
Verified Buyer
“i have been a member of auto national for a considerable number of years, but up to present have not needed to use your service, only your admin at renewal times which i find very professional and proficient”
Helpful Report
Posted 7 years ago
Mrs Maureen Bieber
Verified Buyer
“Lauren was very helpful and polite. Good service”
Helpful Report
Posted 7 years ago
Mrs Denise Barraclough
Verified Buyer
“Been with them for years , only needed once .”
Helpful Report
Posted 7 years ago
Mr J Werney
Verified Buyer
“Very helpful and professional service Polite and pleasant”
Helpful Report
Posted 7 years ago
Mr Eric Tyler
Verified Buyer
“I had forgot to renew my cover,but when I rang up everything was quickly put in order and updated .Done and dusted very quick,,would recommend,especially for the price.”
Helpful Report
Posted 7 years ago
Mr J Lawrence
Verified Buyer
“Transaction very easy an clear. Thank you.”
Helpful Report
Posted 7 years ago
Mrs Margaret Walsh
Verified Buyer
“We have had cover withAutoNational for several years and are very happy with them”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“No problems”
Helpful Report
Posted 7 years ago
Mr Steve Wilcox
Verified Buyer
“I was annoyed to find out you are operating from the internet! and as somehow i was not informed? As my previous contract document was POSTED to me! And so I had evidence of my membership with you! Andto present to one of your road side colleagues should i have a breakdown. Now it appears I have to apply online and make up my own paper copy?? What if I don't have an email? or I'm not computer illiterate, or I'm an O.A.P. with no computer experience those are the percentage of customers you will lose as a company. Because you choose to do this online! And not everyone can afford to have a Braodband contract. Now you have a cheek to charge me a fiver for my documents by POST? Not Happy! I may choose another service next year!”
Helpful Report
Posted 7 years ago
Mrs Christine Lloyd
Verified Buyer
“Great service!”
Helpful Report
Posted 7 years ago
Mr Ross Humphries
Verified Buyer
“Not yet had cause to use your services.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Clear, concise. I had been a member in the past and was happy to rejoin as AutoNational have given good service before. They were kind, efficient and helpful. Pleased to be a member again.”
Helpful Report
Posted 7 years ago
Mr R Noble
Verified Buyer
“Bit of a problem with telephone reception but Alfie was very pleasant, polite and helpful.”
Helpful Report
Posted 7 years ago
Mr T Reyner
Verified Buyer
“Very good service at a very good rate. Excellent value for money”
Helpful Report
Posted 7 years ago
Mr Vincent Stanley
Verified Buyer
“Renewed over phone quick and easy to do”
Helpful Report
Posted 7 years ago
Mr Paul Kerr
Verified Buyer
“unfortunately my car broke down twice this year, both times i was highly satisfied with the service on one occasion i had to wait over two hours due to traffic problems but i was kept up to date by text frequently. very happy customer”
Helpful Report
Posted 7 years ago
Mr P Basnett
Verified Buyer
“Dear sirs I look forward to another year knowing I have a great breakdown service to turn to if I have a problem with my car Cheers.”
Helpful Report
Posted 7 years ago
Mr David Jolley
Verified Buyer
“So far I have not needed to use your services, but expect them to be as efficient as the staff member I spoke to a little earlier. So far, WELL DONE.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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