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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs June Knepper
Verified Buyer
“Excellent service from Sam; polite, efficient and very helpful. Thank you very much for taking the time to sort out my queries - very much appreciated. The two new policies have arrived and all is in order.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“She was Very good Shame about the phone on along time then got cut off tried again straight through”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very quick and straightforward. Jessica was polite, friendly and helpful. Can I just say that it is a pity that policies cannot amended on line.”
Helpful Report
Posted 5 years ago
Ms Yvonne Woods
Verified Buyer
“I contacted them to renew my breakdown cover. Phone was answered quickly and Jack was very helpful and professional. Quick and easy service During this Covid 19 situation, I expected to have a long delay and perhaps difficulty getting through, but this could not have been more simple and uncomplicated. Thank you”
Helpful Report
Posted 5 years ago
Mrs Helen Reddy
Verified Buyer
“Thank you for your patience with a not clear telephone line”
Helpful Report
Posted 5 years ago
Mr Robert Richardson
Verified Buyer
“After trying to renew online, as I had more than two cars on the policy I was directed to call another number. I got through to Amy who expertly took me through the process to renew which was very quick and precise. A very professional outcome. Thank you Amy.”
Helpful Report
Posted 5 years ago
Ms Beverley Wilton
Verified Buyer
“Jessica was very helpful and polite and knew her job well, so I'm very satisfied that she dealt with my call accordingly. Thankyou Jessica.”
Helpful Report
Posted 5 years ago
Ms Beverley Wilton
Verified Buyer
“The lady who answered my call was very helpful and polite and knew her job very well. Thankyou”
Helpful Report
Posted 5 years ago
Mr Henry Crofts
Verified Buyer
“I have had my policy for many years and had need to use the service in the past without difficulty and recently recommended someone,which I seldom do.”
Helpful Report
Posted 5 years ago
Mr Stephen Paice
Verified Buyer
“It took a long time getting through to renewals, but when i did get through the operator (Amy) was very good & quick.”
Helpful Report
Posted 5 years ago
Mrs Theresa Seabright
Verified Buyer
“Great service”
Helpful Report
Posted 5 years ago
Mr Brian Carter
Verified Buyer
“Good value”
Helpful Report
Posted 5 years ago
Mrs Christine O
Verified Buyer
“Excellent service as always. Thank you”
Helpful Report
Posted 5 years ago
Mr Trevor Yallup
Verified Buyer
“RENEWAL LETTER QOUTED A DIFFERANT PRICE TO THAT ON LINE BUT SORTED WITH ONE PHONE CALL”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“efficient and courteous”
Helpful Report
Posted 5 years ago
Mrs Joyce Eastty
Verified Buyer
“This renewal was dealt with by Amy very pleasantly and efficiently.”
Helpful Report
Posted 5 years ago
Mrs Angie Evans
Verified Buyer
“Very helpful and friendly.”
Helpful Report
Posted 5 years ago
Mr Andrew Enser
Verified Buyer
“Been fortunate not to have had to make a claim for many years but going back I have had exceptional service from Auto national”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Satisfied, thanks”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Over the years I've had to call them out several times. Each time I've found them, quick, efficient and helpful. Exactly what I need from a breakdown service.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,621 reviews
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