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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Anthony Smithson
Verified Buyer
“Very quick and efficient service.”
Helpful Report
Posted 6 years ago
Mr Christopher Couch
Verified Buyer
“Very good Service”
Helpful Report
Posted 6 years ago
Mr David White
Verified Buyer
“good i hope,never used. renewing by email i found difficult”
Helpful Report
Posted 6 years ago
Mr Lee Church
Verified Buyer
“I renewed my break down cover , the lady explained everything to me and checked my details etc. I was very happy with the service!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 years ago
Mr Chris Galvin
Verified Buyer
“Never had a breakdown so can't comment on that, but, customer service efficient, helpful and polite”
Helpful Report
Posted 6 years ago
Mrs Shireen Green
Verified Buyer
“Jack spoke very clearly and was patient with the transaction problems due to bank security.”
Helpful Report
Posted 6 years ago
Mr David Drury
Verified Buyer
“Always there,especially when needed,stayed with them for more years than i care to remember!”
Helpful Report
Posted 6 years ago
Mr Ian Taylor
Verified Buyer
“No problems”
Helpful Report
Posted 6 years ago
Mr Robert Orchard
Verified Buyer
“Melissa was very polite and efficient when renewing my policy. I have found the company very reliable over the 20 years or so I have been with them.”
Helpful Report
Posted 6 years ago
Mrs W Vick
Verified Buyer
“very helpful. I had forgotten to change my email address and he updated that for me and then took payment over the phone so that I didn't need to wait around for 45 mins to pay on line. also explained that the policy number changes every year which is why I couldn't log in! Service couldn't have been better.”
Helpful Report
Posted 6 years ago
Mr Peter Davis
Verified Buyer
“Using online service, quick and easy. Speaking to Auto National is also recommended, as I have found them polite and very helpful. Thank you Jack for your help.”
Helpful Report
Posted 6 years ago
Mr Michael Graham
Verified Buyer
“Would be a very good service ,if only existing customers could renew there breakdown cover online.I have the same problem every year.”
Helpful Report
Posted 6 years ago
Mrs Ann Baughan
Verified Buyer
“Friendly REAL people instead of automatons.”
Helpful Report
Posted 6 years ago
Mr Sean Galbally
Verified Buyer
“I have had roadside assistance with Auto National for years. I haven't had to use them much fortunately, However when I have, they have been quickly on the scene, courteous and effective. I could not ask for more.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick, pleasant and easy.”
Helpful Report
Posted 6 years ago
Mr David King
Verified Buyer
“My application for breakdown cover was dealt with efficiently, promptly and courteously.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Helpful staff that were able to deal with my renewal, it would be helpful if the renewal price was correct online so I didn't have to make contact by phone.”
Helpful Report
Posted 6 years ago
Mr Michael Garland
Verified Buyer
“No problems when assistance was required for flat battery”
Helpful Report
Posted 6 years ago
Mr Kenneth M Riley
Verified Buyer
“QUICK AND EFFICIENT”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,621 reviews
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